Academic Administration Officer

2 weeks ago

Hanoi, Hanoi, Vietnam RMIT University Full time

Overview:
RMIT University Commitment


RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.

All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.

Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct.

RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam

Reputation and rankings - RMIT University

Rewards and Benefits:

  • Competitive VND salary (plus allowances) starting from VND19,233,000 depending on proven track record in meeting all the key selection criteria. 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
  • Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)
  • Professional development and career advancement
  • Access to stateoftheart facilities and resources
  • A vibrant and diverse campus life and more
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia.

To find out more about RMIT Vietnam and our current vacancies, please visit our website:

Your role


This position provides administration for all functions in the School of Science, Engineering & Technology, including administration assistance and academic related administration activities for the Program Manager and Senior Program Managers.

This role will include financial management such as purchasing, event organizing and administrative assistance to the Senior Coordinator, Academic Advisory & Planning.

Reporting line

Reports to:
Senior Coordinator, Academic Advisory & Planning


Key accountabilities- Arrange and schedule School or Program specific meetings and Program areas correspondence in a timely manner.- Maintain accurate records on course and program administration particularly for the purposes of program accreditation.

This includes accessing, management and reporting of data in the academic management system (SRS)/SAMS Up.- Coordinate the assignment of activities by SSET Academic Administration Officers such that all activities in the School receive the needed support to meet deadlines at the highest quality and to ensure a high-quality student experience consistent with the requirements of RMIT University policies and procedures, ensuring compliance at all times to internal frameworks.- Provide guidance and support to students on any issue raised and/or arrange meetings with appropriate academic or persons at other university support services.

Advice, and information provided to students is current to the relevant university global policy and local and global procedures. (E.g. assessment policy).- Provide administrative support across the School for event such as Experience Days, Student Orientation, Information Days, Industry Advisory Committee meetings, promotion sessions and other externally focused events concerning the School of Science, Engineering & Technology.- Travel arrangements: organize all work travel arrangements for staff within the programs, including itineraries, airfares, accommodation and transportations.- Support School Manager and/or Senior Coordinator, Academic Advisory & Planning in term of contract preparation, purchasing documentation, identification of and negotiation with preferred service providers and vendors when required.- Support the effective communication between relevant SSET staff at RMIT Vietnam and RMIT Melbourne.- Other duties as requested by the Senior Coordinator, Academic Advisory & Planning or SSET Leadership team.

Key selection criteria

  • A relevant Bachelor degree
  • At least one year of experience in a similar customer service-related role.
  • Familiarity and working knowledge of finance related admin work is essential for this position.
  • Familiarity or working knowledge of developing and managing promotional and/or marketing related materials and activities.
  • Experience in providing financial management support upon request
  • Excellent interpersonal skills, including cross cultural communication
  • Demonstrated ability to work with confidential information.
  • Experience in managing purchasing, developing budgets, financial reporting is desirable.
  • Experience in writing reports for executive management is desirable.
  • Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence - Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).
English proficiency requirement

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General)

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