Administration Officer

2 weeks ago

Hanoi, Hanoi, Vietnam RMIT VN Full time

Overview:

  • RMIT VIETNAM
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture.

We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.

As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.


YOUR ROLE


The Administration Officer will be the main contact between the Careers, Industry Relations & Alumni and students, staff, and external stakeholders.

The primary responsibilities of this position are to perform and coordinate Hanoi Career Centre's administrative activities and provide logistic support to unit events and activities.

The role is also responsible for procurement and finance for the unit.


KEY ACCOUNTABILITIES Provide technical support for students and industries with Careers Online Portal.- Publish accurate and well written posts on social media and student intranet;- Schedule department meetings, room bookings; travel arrangements; assist with various day-to-day activities, such as photocopying and scanning; purchase of stationery and office equipment; tracking taxi receipts and other ad hoc tasks.- Liaise with the Communications team to book digital signage for events and book appointments for students with Career Consultants.- Prepare contracts; sponsorship agreements, process payment vouchers and payment requests for Hanoi.

Record all contracts and other required documents into the TRIM system.

Manage contracts and working hours of Job Shop Assistants and Project Assistants.- Provide logistics; marketing and administrative support during department events such as Career Week; Industry Networking/ Appreciation Night, Internship Fair; Recruitment Day; Personal Edge and alumni activities in Vietnam and regional areas.- Liaise with suppliers and look for new merchandise to use for events promotions and to create brand awareness of Careers & Industry Relations.- Maintain frequent and effective communication with Careers & Industry Relations HCMC staff to ensure consistency in administrative procedures.

Organise and maintain records, data, and filing for the Careers & Industry Relations including monitoring budget, expenditure and tracking event costs.- Analyse expenditure versus budget and clarify reasons for under or over-spend; forecast the budget for all cycles.- Document and maintain Careers & Industry Relations' procedures, as required.- Undertake any other duties as required by the Manager.

KEY SELECTION CRITERIA- A Bachelor's Degree in a relevant discipline (Arts/Business)

  • At least 2 years of experience in providing advice and customer service support.
  • Ability to effectively handle high volume customer enquiries.
  • Ability to maintain discretion and confidentiality of department related matters and student information.
  • Excellent customer service approach to students and internal and external stakeholders; ability to develop and sustain productive relationships with students and other customers or stakeholders, and support less experienced staff to do the same.
  • Commitment to continuous improvement and shows initiative
  • Ability to build and maintain effective and diplomatic relationships in a culturally diverse environment utilising strong interpersonal skills
  • Ability to work effectively with both Vietnamese and international colleagues, students, and external stakeholders. Excellent written and verbal communications skills.
  • Demonstrated administrative, organisational, planning and database management skills.
  • Ability to prioritise workload in order to meet deadlines and service expectations
  • Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence
  • Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility)
For more details about the role please click on the following link

HERE
English Proficiency- The minimum requirement is IELTS (General) 5.5 or equivalent.

Benefits:

  • Competitive VND salary (plus allowances) starting from VND17,325,000 gross depending on proven track record in meeting all the key selection criteria. 13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check. 20 days annual leave plus 5 days paid leave Xmas closure, plus public holidays and paid sick leave.
  • Free use of onsite gym.
  • Library on campus and online access to RMIT Australia online library.
How to apply

Applications Close:
29 thg pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for o

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