Product Lifecycle Program Manager

1 week ago

Hanoi, Hanoi, Vietnam Cisco Systems Full time
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Who You'll Work With:

  • You will work with the following multifunctional teams: Product Managers, Engineering, Global Manufacturing, Global Supply Managers, Product Operations, Finance, Quality, Contract Manufacturing.

What You Will Do:

  • The Product Lifecycle Program Manager is the responsible team leader for overall cost, quality and delivery management throughout Cisco product lifecycle from First Customer Shipments to End of Life for Hardware and Software.
You will be responsible for continuously improving the cost, quality, and delivery for Cisco product portfolio.

You will manage the following, but not limited to:

material change notices, last time buys, end of life, cost strategy, manufacturing change management and sustaining escalations, including line/ship stops.


  • Lead monthly integrated product team meetings for quality and delivery
  • Develop and drive cost strategy to maintain gross margin goals
  • Facilitate quarterly executive cost review with the business unit
  • Partner with global manufacturing to resolve operational issues impacting delivery
  • Engage with quality engineers and manufacturing to maintain six sigma yield goals
  • Enable product end of sale/life strategy with cross functional teams minimizing E&O
  • Working with cross functional teams to resolve sustaining escalations/line stops
  • Own last time buy planning and overall strategy for end of life components
  • Manage material and part change notices (MCN/PCNs) to closure

Who You Are:

  • Your ability to see the big picture, craft and implement plans, processes and effectively communicate across teams are key to your success. You identify as a strong analytical problem solver with a real passion for identifying solutions and leading change. You're highly collaborative and have a successful track record engaging with multifunctional teams across multiple geographic theaters. Able to communicate effectively to executive management.
  • BA/BS degree and 10+ years Program &/or Project Management experience
  • Background in Product/Manufacturing Operations, Quality, Cost & Supply Chain Management
  • Excellent executive level communication and influencing skills
  • Deep knowledge of product lifecycle management from first customer shipments to end of life
  • Functional knowledge of product development methodologies
  • Working knowledge and understanding of different manufacturing and fulfillment models (EMS, OEM/ODM/JDM, BTS) Software fulfillment, Country enablement)
  • Experience working in a New Product Introduction (NPI) manufacturing environment

Others:

  • Fluency in English and local language
  • Flexibility to various time zones is important.
  • Position based in Hanoi, Vietnam.
U.S.

employees have
access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday.

Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO.

We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.


Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components.

For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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