Operations Manager

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam JLL Full time
JLL supports the Whole You, personally and professionally.

Operations Manager
Property and Asset Management

What this job involves

Keeping a tab on the essential details
Achieving a balance between seeing the big picture and attending to details is top of your mind. To deliver high-quality property management services, you'll ensure your team has relevant and up-to-date skills. To keep finances on track, you'll monitor and create budget plans and management reports based on business objectives.

Part of your responsibilities is also being our liaison officer who takes charge of our major programmes on-site and coordinates with the relevant parties.

Driving excellent daily operations

As the person in charge, you'll manage the site's daily activities and ensure that all essential operational processes are followed.

You'll also see to it that both the building's interior and exterior are well-maintained.

You'll do this by performing regular site inspections and conducting fire and other evacuations as scheduled in accordance with the health and safety requirements.

Promoting client satisfaction

Are you keen on keeping clients happy? In this role, you'll build and maintain positive tenant relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company.

You'll also handle client/tenant queries, attend meetings and coordinate with the local authorities as required.

A seasoned expert

Do you have a diploma or a degree in estate management, building services, engineering or similar courses? Do you have at least six years of experience and technical expertise in facilities management? If you said yes to all these, then you are what we're looking for.

A people person
Teamwork is the backbone of a company's success.

As the person in charge, you will mentor, motivate and train team members, promoting a culture of camaraderie in the process.

Your strong communication skills and excellent work ethics may also help you win the job.

Proficient and analytical
At JLL, we believe that proficiency is key to client satisfaction.

That's why we want you to have a strong business, marketing and management background, and the ability to resolve problems effectively and efficiently.

Likewise, we want you to work well in a fast-paced work environment using the most recent technology.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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