![Shopee](https://media.trabajo.org/img/noimg.jpg)
Senior Key Account Manager
2 weeks ago
DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic.
The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.
- Serve as a key member of the ShopeeFood business development team to define the current landscape, strategize and execute top business development/partnership opportunities.
- Leverage ShopeeFood's business development network and generate new leads as required to identify opportunities to improve and iterate on merchant initiatives to improve merchant experience.
- Ensure all initiatives meet strategy and KPIs.
- Approach and offer SEA service packages with Enterprise merchants.
- Managing merchants, setting objectives, developing sales, monitoring performance and planning campaigns to achieve monthly targets.
- Being responsible for individual & team sales target.
- Be the focal point for ensuring customer complaints are resolved in a timely and effective manner. Work directly with other sales team members to maximize KPIs.
- Keep management informed by submitting regular reports and updates.
- Continuously develop initiatives that are customer centric (merchants) by representing the voice of the customer in all initiatives with the aim of improving lives.
- Support to build and maintain a high performing team.
- Provide coaching and continuous professional development of teammates.
Requirements:
- Min 35 years of experience in Sales or Business Development (B2B is preferable).
- Demonstrate strong track record in project management, and managing internal/external stakeholders locally and regionally.
- Proven ability to blend business, strategy, finance and legal concepts to lead complex, multifaceted, winwin deals.
- Strong written and verbal communication skills in both Vietnamese and English is a must.
- Proven ability to work independently and effectively.
- Strong code of ethics and sound business judgment required.
- Relevant BA/BS/BEng degree.
- Appearance: professional, good looking.
- Proactive & smart.
- Good communication, presentation & negotiation skills.
- Creative & strong initiative.
- Result & number oriented.
- Sales aggressiveness.
- Have long term projection.
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