Eb2b Area Growth Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Heineken Full time

JOB DESCRIPTION:

-
eB2B deployment, acquisition and retention
(right) Outlet selection and customer onboarding/ acquisition.

  • Deployment and perfect execution of eB2B programs and solutions
  • Help to onboard and guide (new) customers and troubleshoot initial issues during golive and scale up. Ongoing provide feedback from customer and sales to eB2B team to keep winning with eB2B with customer centric solutions
  • Help to onboard new distributors and streamline their processes to drive adoption and stickiness.
  • Leading sales, DDT & distributor collaboration & engagement and operation plan to develop coverage proposal
  • Deep analysis and market intimacy to identify I&O of the regions in terms of operations and growth
  • Deploy Expansion coverage to unlock the market grip of Sub D outlet
-
Develop Business and support on sales growth in assigned region
Includes a data driven way of workingDeep understanding of RTM to unblock issues and identify opportunities with distributors, sub-d, outlets and sales team

  • Build new initiatives to drive growth & sales effectiveness through eB2B
  • Work closely with deployment teams, users and administrators to optimize flow of information through the platforms and online/offline touchpoints
  • Daily market observation with deep understanding on other eB2B players
  • Develop regional specific online eB2B campaigns that support offline & online sales growth
  • Building new data views to support the business and data driven mindset amongst sales
  • Identify performance of eB2B and identify opportunities to grow online revenue in close collaboration with BI
  • Deep analysis and market intimacy to identify I&O of the regions
-
Adoption & Change managemen

  • Drive Sales team digital engagement, education, and involvement
  • Continuously capture feedback of sales team
  • Ensure that eB2B adds value to sales team daily operations; feedback and drive initiatives in eB2B programs to develop
  • Drive data driven way of working sales, using eB2B data to unlock insights and growth
-
Customer Centricity
Capture customer painpoints and share back to eB2B and D&T team to continuously drive retention, and customer satisfaction

JOB REQUIREMENTS

Qualifications:

  • Bachelor or Master degree, preferably in business
  • 6 years working ( commercial FMCG ) of which at least 2 years in sales
  • HVN Sales field experience is the plus

Experience / skills required:

  • Deep understanding of RTM & strong background in sales field, sales operation
  • Excellent communication skills
  • Negotiation's skills

Language(s):

  • Vietnamese
  • English

Functional Competencies:

  • Negotiations skills
  • Analytics skills (working in Excel SQL)


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