Customer Service

About the RoleWe are looking for a Customer Service Specialist with experience in handling customer concerns related to electronic products. The ideal candidate must be able to communicate in Chinese and be passionate about delivering excellent customer experiences.Job Responsibilities:Manage buyer communications, accurately respond to customer inquiries and...

Salary: usd/month + performance bonusLocation: HCMC, working remotely until the office is set upJob Responsibilities:1.Manage buyer conversations, accurately handle customer inquiries and complaints. Provide user-centric solutions to enhance customer satisfaction and trust in UGREEN.2.Promptly address and follow up on customer issues. Perform statistical...

Company DescriptionKhai Hoan Land Real Estate Group is among Vietnam's leading real estate corporations, providing a wide range of services including distribution, investment, project development, and talent training. With a strong business strategy and comprehensive network, the company builds world-class real estate projects while fostering a creative,...

Company DescriptionCapella Holdings is a dynamic business group specializing in premium event services, hospitality, and lifestyle experiences. With a portfolio of distinctive brands such as Capella Gallery Hall, Riverside Palace, Chloe Gallery, and others, we are committed to delivering excellence in customer experience and setting new standards in...

Job DescriptionDirectly deal with customer on complex complaints that L1 cannot handle.Directly handle the task of L1 Frontline when inflow a lot and on campaign days. Willing to learn new things and adapt to the new environment quickly.Take high responsibility for serving customers by wow Customer Service.Get new initiatives to improve processes, daily...

Department OperationsLevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Job Salary Range: /monthRequirement:• 2–5 years of experience in the premium service industry (preferably in dentistry, healthcare, spa, hospitality, or aesthetics).• Deep understanding of Vietnamese customer behavior and psychology in the mid- to high-end segment.• Proven ability to develop and implement service processes, train teams, and handle...

Strong global network with long-standing industry reputation.Career growth in a stable and well-structured logistics company.About Our ClientOur client is a well-established organization operating in the transport and distribution industry. They are a medium-sized company with a strong presence in the market, dedicated to providing high-quality services in...

Customer Service Officer is the point of contact for 2ndtier to support BUs (Business Units) customer service/call center to investigate cases and furnish resolutions.Job description:Provide BUs with reliable up-to-date and complete informationManage customers'requests and complaints. Collaborate with related functions to deliver appropriate solutions and...

COMPANY INTRODUCTIONWe are, iTechwx, established in mid-2022, with 600 employees across 3 offices within Ho Chi Minh City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure,...