AI Analyst

Parcel Perform is looking for an amazing team member to support us in data analyzing

Are you interested in e-commerce and like to take on new challenges? Help us drive Parcel Perform's growth and join our team We are looking for you

WE NEED YOU ON OUR TEAM

• Collaborate with business stakeholders across products, sales, marketing, and technology to identify opportunities for leveraging AI and LLM-powered solutions.
• Utilize generative AI to uncover actionable insights, predict trends, and design AI-powered solutions that address business challenges, enhance decision-making, and boost productivity.
• Conduct internal investigations and use LLM applications to analyze unstructured data, generate summaries, or extract key insights.
• Combine proprietary and external data to perform advanced analyses, explaining the "what", "why", and "how" to stakeholders, as well as internal investigation.
• Effectively communicate insights, model outcomes, and recommendations to business executives in an understandable and actionable manner.
• Extracting data to report to customers. Investigate and suggest improvements based on customer feedback. Ensure that analytics solutions being developed align with business objectives.
• Driving initiatives to optimize the operational excellence of the data and AI team. Taking proactive steps to enhance the efficiency, effectiveness, and overall performance of the team in handling data-related tasks and processes.

WHAT YOU SHOULD BRING ALONG

• 3+ years of experience working as a Data Analyst, Research Engineer, AI Engineer… or related fields.
• Strong business acumen – the most important ability is to relate the data to our and our clients' business needs. The ability to technically excel when handling data is welcome, but not mandatory.
• Familiarity with applying Large Language Models (LLMs) in work is preferred. In addition, experience with tools and frameworks such as Hugging Face Transformers, LangChain, LlamaIndex, or cloud-based AI services like Azure OpenAI, Amazon Bedrock, and Google Vertex AI is A STRONG PLUS.
• Proven ability to design, fine-tune, and integrate LLMs into workflows, ensuring scalability, reliability, and alignment with business needs. Capable of communicating the impact of AI applications to non-technical stakeholders, bridging technical expertise with the business side.
• Strong analytical and reporting skills (statistics, story telling).
• Good proficiency in SQL and intermediate proficiency in Python. Experience with data visualization libraries or platforms such as Jaspersoft, Tableau, Dashboards, is considered a plus.
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Good communication skills, and the ability to translate findings for a non-technical audience.
• Good written and spoken English.
• Open-minded, friendly, and strong willingness to keep learning and pushing yourself to higher and higher levels.
• Work experience with logistics or supply chain data is a plus.

WHAT YOU WILL RECEIVE IN RETURN

We at Parcel Perform are dedicated to being a platform for growth for all our team members, regardless of function and location.

• The opportunity to work in a fast-growing, super exciting, and innovative business that will revolutionize the e-commerce logistics industry. You will be the needle of success on the growth of a global product that will become a key platform behind successful e-commerce logistics worldwide.
• The ability to continuously learn and develop in an international setting with you being a critical driver behind the success of us achieving our mission.
• An environment where everybody never stops growing and focuses on succeeding – we continuously work with you on your strengths and weaknesses across many important dimensions and look at ways for you to address them and further your development.
• Your entry ticket into being part of the Parcel Perform journey, where you will work with and alongside people from around the world that share the same passion and dedication.

WHO ARE WE AT PARCEL PERFORM

Parcel Perform is the next-generation E-Commerce Data & Delivery Experience Platform that pushes beyond traditional post-purchase boundaries. We empower businesses to streamline every stage of the e-commerce journey, from checkout to delivery and beyond, including returns, logistics operations, and data-driven management.

Built on the industry's most comprehensive data foundation, our AI-driven platform eliminates data silos, ensuring the insights and agility e-commerce businesses need to adapt and thrive. We offer end-to-end solutions with a future-proof approach, guiding businesses along a best-practice path for rapid time-to-value and long-term success.

Our global reach and extensive carrier network make us the ideal partner to fuel growth for ambitious e-commerce businesses, marketplaces, and top-tier 3PLs worldwide, such as Nespresso, Shopify, Zalando, Puma, Wayfair, Geodis, and Overhaul.

LEARN MORE ABOUT US

• Our homepage – Learn more about our B2B offering & the most global B2C tracking page
• Our blog – Hear what Employees say about Parcel Perform
• Our social media accounts – For latest updates, follow us on LinkedIn, Facebook