User Experience Analyst

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam KOSAIDO Vietnam Full time $48,000 - $96,000 per year

[Remote] UX Analyst

  • Domain: Martech (Malaysia)
  • Working time: 8AM - 5PM | Mon - Fri
  • Must-have: fluent English

Job Description

  • We are accelerating our expansion in R&D and product development. We offer an exciting and challenging environment where you will grow and learn. If you are passionate about delivering a marketing ecosystem that is innovative, secure and intuitive, this role could be for you.
  • As a UX analyst, you will work directly with the management team to drive the evolution of MarTech. YOU are the key to our success. Come join our dynamic and high energy team and be part of our rapidly growing and successful business.

Responsibilities

  • Monitor new feature launches and track how users interact with them.
  • Run UX Lab experiments to test usability, adoption, and engagement.
  • Analyze user journeys and identify pain points or drop-offs.
  • Validate design changes with real data before and after release.
  • Collaborate with product managers, designers, and developers to recommend improvements.
  • Highlight quick wins and micro-optimizations that enhance user experience.
  • Present clear, actionable insights from user data and testing.
  • Continuously refine processes to make the UX Lab a hub of user-driven decision-making.

Requirements

  • Bachelor's degree in Business, Computer Science, Design, or a related field.
  • Freshies are welcome. Experience is not required, however the candidate is expected to:
  • Spot patterns in user data and translate them into insights.
  • Communicate findings simply and clearly across teams.
  • Stay user-focused while balancing product goals.
  • Contribute creative ideas to testing and brainstorming sessions.
  • Adapt quickly, take initiative, and thrive in a fast-moving environment.
  • Bonus: Familiarity with Statsig or other experimentation/analytics tools.

E:

P: Minh Thuy

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