Data Analyst Lead

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Zalo Full time

Hồ Chí Minh

Full-time

Zalo Group builds and operates some of the most widely used digital platforms in Vietnam, including Zalo, ZVideo, ZVAS, and Zing MP3 — serving nearly 70M millions of daily active users.

We are scaling rapidly and continuously evolving our ecosystem of hypergrowth products in social, content, and communication domains.

We are looking for a Data Analyst / Senior Data Analyst with strong analytical capability, product sense, and technical proficiency to help shape data-driven decisions and drive measurable business impact.

What you will do
  • Partner with Product Managers, Data Scientists, and Business Leaders to identify key product and business questions.
  • Conduct exploratory and deep-dive analysis to uncover user behavior patterns, product opportunities, and operational bottlenecks.
  • Translate insights into actionable recommendations and business consultation for product teams, growth initiatives, and monetization strategies.
  • Design and evaluate A/B tests and key product experiments; ensure that results are statistically sound and actionable.
  • Define, monitor, and own core product metrics and success indicators (DAU, retention, engagement, CTR, conversion, etc.).
  • Build and maintain dashboards and BI systems for performance tracking and decision support.
  • Write efficient SQL/Python to extract, clean, and transform data from large-scale datasets.
  • Collaborate with data engineering to improve data pipelines, tracking frameworks, and documentation.
What you will need
  • 5+ years of experience as a Data Analyst / BI Analyst / Product Analyst, preferably in large-scale or consumer-facing products.
  • Hands-on experience with hypergrowth or data-rich environments (10M+ users) is a strong plus.
  • Excellent command of SQL for large-scale data querying and performance optimization.
  • Strong Python or R skills for statistical analysis, data processing, and visualization.
  • Experience with BI tools (Superset, Metabase, Tableau, Grafana, Power BI, Looker, etc.).
  • Deep understanding of A/B testing methodologies, causal inference, funnel analysis, and product metric design.
  • Ability to transform complex data into clear, actionable insights for stakeholders.
  • Familiarity with data pipeline concepts, and comfort working with Data Engineering and Data Science teams.
  • Strong product thinking and curiosity — able to ask the right questions, explore the unknown, and connect data to product context.
  • Excellent communication and storytelling — able to consult and influence business decisions through data.
  • Ownership mindset, growth-oriented, and comfortable in fast-paced, ambiguous environments.

What We Offer

  • Work directly on hypergrowth products impacting tens of millions of users in Vietnam.
  • Join a highly talented Product, Data, and Engineering team driving real product and business impact.
  • Opportunity to lead analytical initiatives that shape product direction and measurable success.
  • Clear growth path to Senior / Lead Analyst / Data Product Manager roles.
  • Competitive compensation, flexible hybrid work (3 days onsite / 2 days remote), and data-driven culture.

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