Application Engineer

2 weeks ago

Hanoi Capital Region, Vietnam ASW Consulting Full time ₫60,000,000 - ₫120,000,000 per year

ASW Consulting is an Australian-owned boutique talent-acquisition and engagement consulting firm which is focused on providing careers for top talent in the Southeast Asian market.

The Opportunity

Our valued client is a global leader in distributing industrial automation, mobile machinery, and renewable energy products.

Key Responsibilities

  • Provide technical support to the sales team and customers during both pre-sales and after-sales stages for geared motors and related products.
  • Develop a strong understanding of geared motor functions, operations, and manuals to train sales staff, support product selection, and conduct technical training sessions for customers.
  • Gain in-depth knowledge of application requirements (operation, installation, maintenance) to help customers with technical calculations and recommend optimal solutions.
  • Use AutoCAD and specialized engineering software to prepare technical drawings and data sheets.
  • Conduct on-site surveys at customer facilities to build product maps across various industries and applications.
  • Collaborate closely with internal departments (Design, Quality, and Production) to resolve technical and product quality issues, including special design requests, maintenance, and warranty support.
  • Review and validate product specifications before quotations are sent to customers by the sales team.
  • Perform other technical tasks and assignments as required by management.

Key Requirements

  • Bachelor's degree in Mechanical Engineering or related field (Machinery/Manufacturing).
  • Strong technical knowledge of electric motors and gearboxes.
  • Proficiency in AutoCAD and relevant design software.
  • Minimum 7 years of experience in machinery maintenance or equipment fabrication.
  • Excellent communication and coordination abilities.
  • Good English proficiency (both written and spoken).

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