Customer Support
1 week ago
HOLDSTATION VIET NAM
- Location: Ho Chi Minh City (District 2)
- Experience Level: Senior
- Industry: Web3
• Web2
• AI
• Fintech
Are you passionate about Web3, crypto, and decentralized finance (DeFi)?
Join our team to help shape the next generation of digital finance platforms
Job Responsibilities:
- Handle customer inquiries and feedback via chat, email, and social channels
- Support users with wallets, margin trading, and digital asset conversions
- Collaborate with tech and ops teams to resolve system issues
- Maintain and improve customer experience processes
- Stay updated on market and blockchain trends
Requirements
:
- 3–5 years of experience in customer service (finance, forex, fintech, or trading platforms)
- Strong understanding of financial terms (order types, margin, PnL, etc.)
- Good English communication (reading, writing, customer support)
- Service mindset and adaptability to shift work
- Bonus points for Web3/Blockchain/Crypto experience
What we offer:
- Competitive salary + performance bonus ( Upto $1200)
- Fast-growing Web3 finance environment
- Product & blockchain training programs
- Clear path to Senior / Team Lead / Product Support
-
Customer Support
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Fintech Future Incorporation Full time ₫200,000,000 - ₫300,000,000 per yearWe're Hiring: Customer Support (Chinese-speaking) Location:Thu Thiem, District 2, Ho Chi Minh City Working Hours:Monday – Friday, rotating shifts (04:00–12:00 and 09:00–17:00)We're looking for aCustomer Support Specialist (Chinese-speaking)to join our dynamic and professional team in Ho Chi Minh CityJob Responsibilities:Provide customer support via...
-
Customer Support
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam IPSIP Vietnam Full time ₫4,000,000 - ₫8,000,000 per yearLocation: Sala Residential Area, HCM (fully onsite)WHAT YOU'LL DOProvide customer support to end users via phone, email, chat, or other communication channels.Diagnose and resolve technical problems encountered by users, following established procedures and using appropriate tools.Accurately document user interactions, issues encountered, and solutions...
-
Customer Support Specialist
3 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full time ₫72,000,000 - ₫200,000,000 per yearResponsibilitiesCustomer Interaction: Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.Product Expertise: Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.Problem Solving: Exhibit strong problem-solving skills with the...
-
Customer Support Specialist
3 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Kegmil Full time $30,000 - $60,000 per yearAbout Kegmil: Kegmil is revolutionizing the way mission-critical assets are repaired and maintained – by transforming complex systems of people and processes into streamlined, intelligent operations. Our mission is to empower millions of deskless field service professionals across Asia's asset-centric industries with superior technology to elevate service...
-
Customer Support Specialist
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Thương Mại Điện Tử PATI Group Full time ₫100,000,000 - ₫150,000,000 per yearABOUT PATI GROUPPATI Group is revolutionizing the e-commerce landscape by specializing in high-quality dietary supplements. Within just one year, we achieved a remarkable 500% growth in sales in the U.S. market.Our vision is to become Vietnam's leading dietary supplement company by 2026, empowering customers to unlock their full physical, mental, and...
-
Customer Support Telesales
3 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Hegka Vietnam Full timeTHIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients.We are looking for a dedicated Customer Support Telesales Executive to join our growing team in the beauty & health industry.If you have a passion for sales, customer service, and helping businesses grow, this is the perfect opportunity for...
-
Customer Support Telesales
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Thientu Full time ₫13,000,000 - ₫16,000,000 per yearTHIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients.We are looking for a dedicated Customer Support Telesales Executive to join our growing team in the beauty & health industry.If you have a passion for sales, customer service, and helping businesses grow, this is the perfect opportunity...
-
Customer Technical Support
1 week ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Epsilo Full time $15,000 - $30,000 per yearEpsilo in a nutshellWe develop a closed-loop platform empowering brands and agencies to stay on top of the market trends, monitor digital shelf, automate campaigns, and leverage operational insights for digital commerce growth.Our platform serves a varied client including leaders, operators, and scientists in media, marketing, and e-commerce teams across...
-
Customer Support Manager
7 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam RoboAcademy Full time $30,000 - $60,000 per yearWe are seeking a Customer Support Manager to provide day-to-day assistance to our existing clients in Vietnam. The role is focused on handling operational requests, solving issues, and maintaining high satisfaction among clients.Key Responsibilities:Support existing partners on operational, technical, and administrative mattersRespond to clients inquiries...
-
regional customer support manager
5 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam TalentSource Full time $3,000 - $4,500 per yearI. OverviewWe are looking for an experienced and ambitious Regional CS Manager who will be responsible for setting the strategic direction, driving operational excellence, and fostering a customer centric culture that enhances satisfaction, retention, and loyalty.Team Size: Managing CS Department of 03 countries, with nearly 800 staffs (Vietnamese language/...