Senior Business Analyst
2 weeks ago
We're looking for a Senior BA who thrives on translating visionary ideas into structured, actionable product requirements. In this role, you'll lead the requirements strategy end-to-end – from stakeholder workshops to system specifications – ensuring the platform is as ambitious, seamless, and intelligent as the mission behind it.cIf you love connecting dots between business and tech, and want to see your work drive change at a national scale, this is your moment.
What You'll Do
- Lead the discovery, analysis, and documentation of requirements from diverse stakeholders (government agencies, tourism groups, and enterprises).
- Define and maintain the product backlog, user stories, use cases, and business process flows for the National Tourism Platform.
- Translate certification criteria and tiered benefits into precise, actionable technical requirements.
- Work closely with Solution Architect and UX/UI Lead to ensure feasibility, usability, and business impact.
- Mentor and manage a junior BA, ensuring consistency and quality in all documentation.
- Facilitate workshops, stakeholder reviews, and sprint planning sessions to align teams around shared product goals.
- Serve as the bridge between business and tech, clarifying business logic and priorities throughout the development lifecycle.
What We're Looking For
Must-Haves:
- 6+ years of experience as a Business Analyst, with at least 2 years at Senior or Lead level.
- Strong background in enterprise-scale systems, data platforms, or complex web applications.
- Proven ability to write clear, detailed user stories, functional specs, and process models.
- Exceptional analytical thinking and problem-solving abilities.
- Excellent communication and facilitation skills — you can align diverse stakeholders with confidence.
- Experience in Agile/Scrum environments.
Nice-to-Haves:
- Experience in tourism, hospitality, or digital platforms.
- Knowledge of data governance, API ecosystems, or BI products.
- Familiarity with Visio, Lucidchart, or other process modeling tools.
- CBAP or equivalent certification.
What You'll Get
- Shape a national product: Your insights will define a digital ecosystem impacting millions of travelers and thousands of businesses.
- Strategic visibility: Direct collaboration with top-level stakeholders and cross-functional teams.
- World-class ecosystem: Join Sun Group – Vietnam's leading corporation in tourism, hospitality, and entertainment – where innovation meets impact.
- Exclusive benefits:
- "An cư lạc nghiệp"
: Apartment grant for employees. - SunCare Insurance
: Premium coverage for you and your family (free for employees). - Annual health check-up at Sun Group International Hospital.
- Free tickets & special discounts for theme parks, hotels, resorts, aviation, real estate, and more.
Location: Sun Ancora, 3 Luong Yen, Hanoi, Vietnam (Onsite)
If you're a strategic thinker who can turn vision into product, this is your opportunity to make an impact at national scale.
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