Logistics Executive

Vietnam Logistics Executive

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH
• Are you passionate about a role in Logistics?
• Do you love making a difference?

Responsibilities 

Trade compliance (import and export activities) including system implementation (JDE E1, Compass and etc.)

• Oversee and support supply chain and logistics operations including customs clearance are fully compliant with import and export regulations
• Ensure compliance of operations with laws and regulations, including Customs, Duty and Cities requirements
• Proactively work with customs brokers to ensure an efficient and effective process for import/export activities while optimizing costs and ensuring executions align with Brand strategy
• Partner with regional and corporate support teams to ensure standardization of current and new processes including new systems implementation
• Responsible for accurate and timely filings of duty & tax drawback while ensuring compliance with regulations

Domestic Transportation including non-product transactions (packaging supplies and others)

• Maintain relationships with internal departments and external parties to understand, anticipate business needs and provide solutions
• Develop, maintain, and execute local transportation procedures and proactively identify inefficiencies and implement initiatives to improve service, cost and efficiency
• Responsible for arranging the transportation for event, transferring and others to meet the deadline of business needs.
• Oversee and monitor operational procedures to ensure market compliance (i.e. inventory accuracy, non-merchandise inventory in 3PL warehouse cycle counts, merchandise transfers, missing assets and etc.) in partnership with Retail Operations team
• Performs analysis of weekly and monthly Logistics key performance metrics (transportation costs, delivery time, storage costs and etc.) to ensure best rates and service
• Assist as needed with the special projects and implementations

Inbound and outbound invoice and shipments

• Implement and manage appropriate internal controls in relation to inventory and stock management within the store to ensure accurate stock is maintained
• Manage the business relationship with warehouse and freight contractors
• Responsible for monitoring all deliveries to the store, assist in the reduction of lead-time and optimize delivery frequencies
• Check and verify invoices and ensure pre-alert issued by the forwarder for shipment
• Prepare pro-forma invoices and handle shipment documents
• Monitor the conditions of shipment arrivals. Coordinate with teams for shipment discrepancy, missing or damaged cartons
• Verify freight charges, declaration fees, tax and duty and warehouse charges

Data Administration of Logs and POS and support retail related activities

• Ensure the transactions related to stock movement are recorded correctly in the systems
• Stock movement reconciliations including daily stock discrepancies, stock take, family sales and month end closing enquiries
• Price change coordination and data integrity
• Supports stores with stock rebalancing
• Support the Retail and Merchandising teams on the transfer of merchandise, Communications on events in the region and others if needed
• Provide instructions to departments on the packing requirement, pro-forma invoice and packing list format when necessary
• Proactively recommend solutions and instruct freight forwarders and warehouse to ensure Brand's expectations and deadlines are met in a cost-effective way 
• Support in High Jewelry event including import/export, on-site packing/unpacking, support time sensitive shipping schedules

Other Logistics responsibilities

• Shipment Coordination – daily communication with appropriate stakeholders (Broker
  vendor, Vendor/ Forwarder Logistics, and Courier relations) for all shipment related
  inquiries concerning clearance processing, invoice/packing lists discrepancy correction,
  amendment requirements and delivery instructions to ensure progress of shipments and
  items are delivered at most efficient lead time.
• Track/update information on merchandise shipments such as part/ material/dimensions
  (weight of gold, silver, diamonds, gemstones, etc.) for each shipment after receiving data
  from the operation department.
• Provide commodity name in Vietnamese for customs declaration. Provide it to Operations
  and accountant department of Party B to upload in the VAT system.
• Monitoring and Documentation – ensures all shipments are tracked and files according to
  shipping document are being filed accordingly for proper archiving and doc reference.
• Coordinate with Operations for after-sale cases that are shipped out to repair center in
  oversea or domestic, with and without warranty, including preparing service agreements
  and spare parts information.
•  Follow up with shippers and accounting team to clarify payment methods and revise
  shipping invoice (if necessary).
• Other Logistics matters (Duties/Taxes monitoring, Lab inspection, Testing, checking
  permit application, Price consultation, post-customs clearance inspection, food touch,
  conformity certificate, etc) – attend to all logistics-related inquiries of internal and
  external parties.
•  Prepare sale contract of merchandise/ holding asset agreements for TIB shipments and
  return agreements.
• Prepare revised invoice and labelling file for sold order request shipment from other
  countries.
• Support to follow up supporting package document need to be signed (local official dispatch,
  agreements.)

Qualifications

• 5+ years' experience in retail logistics.
• Experience with international logistics and freight (including CITES).
• Ability to work independently and collaboratively as a team member
• Good communicator, partnering with internal and external stakeholders to deliver on outcomes and improve the distribution process
• Good English and Vietnamese