Head of Quality Assurance

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam ELCA Full time $100,000 - $120,000 per year
Description

Your responsibilities

  • Work with the global QA Practice Head to define, and lead the QA strategy across all engineering teams, ensuring best practices are implemented.
  • Drive continuous improvements in QA processes, testing methodologies, and tools.
  • Define and track quality-related KPIs, taking actions to improve efficiency and effectiveness. Communicate metrics and insights to leadership, providing clear updates on progress and challenges.
  • Oversee manual, automated testing processes, monitoring, alerting, and incident management practices to ensure system reliability.
  • Mentor a team of around 20 QA engineers, fostering career development. Provide hands-on guidance and mentorship to them, helping them stay updated with industry trends and technologies. 
  • Develop training and learning paths for the team to enhance their testing skills and capabilities.
  • Work closely with product, engineering, and operations teams to ensure alignment on quality goals. Cultivate a culture of accountability and excellence within the QA team.

Your qualifications

  • Proven experience of 10+ years in the IT field or 5+ years of experience in QA leadership roles, ideally within a large engineering team.
  • Strong hands-on expertise in QA manual and automation testing.
  • Solid understanding of QA metrics and KPIs, with a demonstrated ability to drive improvements.
  • Proven track record of coaching and developing teams in a fast-paced, high-growth environment.
  • Energized and proactive leader, passionate about quality and building high-performing teams.
  • Experience in black box, white box, performance, resilience, and load testing 
  • Experience in penetration testing, and modern monitoring tools would be a plus.
  • Experience working with large-scale live events or similar complex systems is a plus.
  • Proficient communication skills in English and good presentation skills

Why you'll love working here

  • Professional European-based company
  • Attractive salary
  • Performance bonus of up to 4 months' salary
  • Opportunities for travel to Europe
  • Hybrid home/office working model
  • Flexible working time
  • Structured training & development roadmap
  • Good work-life balance
  • Premium healthcare insurance
  • Loyalty programs
  • Well-being activities
  • Annual company trips and team-building events 


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