Client Service Manager

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Reeracoen Việt Nam Full time ₫10,000,000 - ₫20,000,000 per year

Mô tả công việc:

(Mức lương: triệu VNĐ)

【Job Summary】

  • Responsible for being a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps, identify experts with the most relevant experience and knowledge that can address them, and lead a team of associates and senior associates.

【Main responsibilities】

  • Foster the development of Associate's core research skills by imparting commercial acumen, sales techniques, and effective time management strategies while reinforcing custom recruitment methodologies
  • Provide opportunities for project management skill enhancement to Associates involved in custom recruitment research
  • Offer mentoring opportunities to Associates capable of custom recruitment research and project management, aiming to cultivate multi-disciplinary skills and prepare them for advancement
  • Analyze client project briefs to identify knowledge gaps and conduct comprehensive industry and company research to pinpoint the most relevant experts
  • Regularly engage with experts to screen and validate their expertise and suitability for specific projects
  • Demonstrate critical thinking and agility in conducting high-level research on industries and companies, ensuring the selection of experts with the most relevant experience and knowledge to address clients' inquiries
  • Uphold clients' best interests throughout the collaboration, ensuring the confidentiality and security of their data and information

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

【Company/Job Attraction】

  • The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time, and project management.
  • Learning and Development programs including but not limited to our onboarding boot camp, Mini-MBA program, and step-up programs.

  • Be part of a creative, entrepreneurial, and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement.

  • Social/ Health Insurance according to Law.

  • Private medical insurance and competitive savings plan
  • Sponsored health and wellbeing and team bonding activities
  • Bonus/ Salary review per year
  • 13-month salary
  • Having Incentive for sales position
  • Other allowance/ benefit as company policies

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Bachelor's degree in a related field.
  • From 5 years of sales experience in the information service industry, as a senior or similar industry
  • Skilled in Client management, Partnership & growth, Team management & exp in building high-performing teams
  • A client service mentality, which means you are committed to going beyond your client's needs to deliver true value
  • Fluent English is a must (Advanced Level)
  • Fluent Korean is highly essential
  • Sharp communication, direct & transparent

Yêu cầu giới tính: Nữ

Ngành nghề: Dịch Vụ Khách Hàng,Quản Lý Sản Phẩm IT,Quản Lý Thành Công Khách Hàng

Đại Học

5 - 5 năm

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