Customer Service Supervisor

As a Customer Service and Sales Lead, you will oversee and supervise a team of 5–7 employees to ensure the highest standards of customer service. Your role is to provide effective solutions to customer inquiries and issues, assign tasks, set priorities, and maintain efficiency and productivity while delivering service in a professional...

COMPANY INTRODUCTIONWe are, iTechwx, established in mid-2022, with 600 employees across 3 offices within Ho Chi Minh City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure,...

Mô tả công việc:(Mức lương: Thỏa thuận)_ Receiving order_ Shipment acknowledgement_ Being the window between customer and company_ Sending shipping advice to customer_ Communicate with customers by email_ Solving problem during shipment_ Following the jobs which are assigned by SupervisorChức vụ: Nhân Viên/Chuyên ViênHình thức làm...

Responsibilities• Receive and handle customer inquiries, reservations, and complaints (in both Vietnamese and English) via hotline for restaurant chains under the Mộc F&B system.• Manage and respond to customer messages, comments, and bookings on social media channels (Facebook, Zalo OA).• Support shift management and assist in coordinating backup...

Mô tả công việc:(Mức lương: Thỏa thuận)Receive samples and register on the system. - Create sample delivery or registration form (if the tests are subcontracted) basing on application form/quotation/client's request for each order for team leader review - Send order confirmation and update to relevant teams if there are any updates from clients...

Core PurposeServe as a key liaison between customers, overseas agents, and internal operations, ensuring smooth communication, accurate documentation, and exceptional service delivery. Support sales and operational excellence through proactive problem-solving and process optimization.Key Skill Areas & Responsibilities1. Customer Relationship & Communication...

Mô tả công việc:(Mức lương: Thỏa thuận)Execute established processes and audit measures to support and meet customers' requirements at agreed level.Execute and adhere to customer service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.Problem Resolution – ensure issues are tackled immediately and escalate...

About the RoleWe are looking for a Customer Service Specialist with experience in handling customer concerns related to electronic products. The ideal candidate must be able to communicate in Chinese and be passionate about delivering excellent customer experiences.Job Responsibilities:Manage buyer communications, accurately respond to customer inquiries and...

Salary: usd/month + performance bonusLocation: HCMC, working remotely until the office is set upJob Responsibilities:1.Manage buyer conversations, accurately handle customer inquiries and complaints. Provide user-centric solutions to enhance customer satisfaction and trust in UGREEN.2.Promptly address and follow up on customer issues. Perform statistical...

Company DescriptionKhai Hoan Land Real Estate Group is among Vietnam's leading real estate corporations, providing a wide range of services including distribution, investment, project development, and talent training. With a strong business strategy and comprehensive network, the company builds world-class real estate projects while fostering a creative,...