Business Analyst

1 week ago

Hanoi, Hanoi, Vietnam GaneshAID Consultancy Full time $40,000 - $60,000 per year
Top 3 reasons to join us
  • working in a dynamic and international environment
  • opportunity to learn new skills
  • possibility to be promoted
Job description

Requirement Analysis & Documentation

  • Elicit, analyze, and document business needs through interviews, workshops, and observations.
  • Develop clear Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, and process flows.
  • Identify gaps and propose solutions to ensure feasibility and alignment with organizational goals.

Stakeholder Engagement

  • Collaborate with CEO, Business Owner, IT Project Manager, domain experts, and field teams to capture and refine requirements.
  • Act as the primary contact for clarifying requirements during the project lifecycle.
  • Facilitate communication across technical and non-technical teams.

Agile Project Support

  • Contribute to backlog refinement and sprint planning by providing well-defined requirements and acceptance criteria.
  • Support the Product Owner in prioritizing features based on value and impact.
  • Participate actively in daily stand-ups, sprint reviews, and retrospectives.

Quality Assurance & Validation

  • Support QA in designing test scenarios and validating outcomes against requirements.
  • Facilitate User Acceptance Testing (UAT) with stakeholders and ensure traceability between requirements and delivered features.
  • Ensure documentation is updated to reflect changes and lessons learned.

Process Improvement

  • Analyze workflows and propose enhancements to improve efficiency and effectiveness.
  • Provide feedback to improve digital product adoption and usability.
Your skills and experience
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
  • Minimum 2–3 years of experience as a Business Analyst, preferably in digital health or technology projects.
  • Strong knowledge of requirements gathering, analysis, and documentation methods.
  • Familiarity with Agile/Scrum frameworks and experience working in cross-functional teams.
  • Excellent communication and facilitation skills in English (French is an advantage).
  • Strong problem-solving and analytical skills with attention to detail.
  • Ability to create process diagrams, user flows, and mockups using relevant tools.
  • Experience in global health or low- and middle-income country (LMIC) contexts is an asset.
Why you'll love working here
  • Two-month probation with 100% of net salary
  • One-year contract with potential extension based on the working performance
  • Social, health, unemployment insurance & PIT payment policy
  • PVI health insurance package
  • Flexible working hour
  • Working time: 8:30 – 18:00 (Monday – Friday). Days Off: Saturday – Sunday; holidays, Tet in accordance with Vietnam Labour Law and Christmas day
  • 15 annual leaves
  • A friendly, supportive, multicultural, and open-minded working environment with full potential to challenge and develop your skill and mindset; and with colleagues come from different nations: Vietnam, France, and African countries
  • A chance to work with international organizations: Gavi, WHO, UNICEF; and the Ministry of Health in many foreign countries

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