Junior/Fresher/Intern IT/DevOps Specialist

3 hours ago

Ho Chi Minh City, Ho Chi Minh, Vietnam ITC Group Full time $20,000 - $40,000 per year

Junior/Fresher/Intern IT/DevOps Specialist

JOB DESCRIPTION

  • Assist with maintenance, monitoring, and basic troubleshooting for the company's multi-office network system.
  • Support the setup, configuration, auditing, and troubleshooting of employee computers and devices across Windows, Linux, and macOS platforms.
  • Help monitor, audit, and follow company-wide security standards in alignment with ISO 27001.
  • Assist in the setup, maintenance, and monitoring of cloud-based systems and applications, with on-the-job training to grow into a DevOps role.
  • Provide technical support to end-users, focusing on delivering an excellent customer experience.
  • Participate in an on-call rotation for occasional after-hours or weekend support to address urgent issues and perform scheduled maintenance.
  • Support the creation and maintenance of technical documentation for systems and procedures.

QUALIFICATIONS

Required Skills & Qualifications:

Education:

  • 4th year student or fresh graduate in Information Technology, Computer Science, or a related field.

Experience:

  • 0-1 years of experience in an IT support or system administrator role.

Technical Proficiency:

  • Basic understanding of computer hardware and software.
  • Familiarity with installing, configuring, and troubleshooting Windows, Linux, or macOS systems.
  • Basic knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP).

Professional Competencies:

  • Detail-oriented, careful, and responsible.
  • Good problem-solving and troubleshooting mindset.
  • Strong customer service attitude and willingness to help users.
  • Eagerness to learn new technologies and grow toward DevOps responsibilities.
  • Ability to work independently under guidance and manage tasks effectively.
  • Basic English reading skills for understanding technical materials.
  • Reliable and willing to support occasional on-call duties.

Preferred Qualifications:

  • Familiarity with DrayTek networking equipment.
  • Exposure to Mobile Device Management (MDM) systems (e.g., Jamf, Microsoft Intune) or configuration management tools (e.g., Ansible, Puppet).
  • Demonstrated passion for technology and interest in future Dev/DevOps career growth.

BENEFITS:

  • Allowance provided/Negotiable Salary
  • Flat organization and open communication
  • Comfortable working conditions
  • Good career growth opportunities with interesting and challenging projects
  • Opportunity to be official employee after internship
  • Agile English speaking training and on the job training
  • Outdoor activities: sport, company trip, team building, etc
  • Light beverage and food available all the time in the office
  • Experience working on friendly environment and deal with real cases

Location: 214 Nguyen Truong To, Tan Thanh Ward, Tan Phu District, HCMC.

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