Director, Data Governance

21 Oct 2025

Director, Data Governance (Techcom Life)

Category: Data and Customer Experiences

Job Type:

Facility: Data & Analytics

Job Purpose

• The job holder maintains, implements and ensures compliance to the Data Governance strategies, policy, standards and processes to effectively govern data.

• The job holder ensures the capability development of team to advise on proper Data Management and resolution of Data breaches.

Key Accountabilities (1)

Data Governance Development

• Establish and maintain policies and standards for end-to-end data governance.

• Define data governance operational processes (e.g., data quality measurement) in accordance with policies and standards, clearly articulating roles and responsibilities.

Key Accountabilities (2)

Data Governance Practice

• Monitor and measure compliance to standards and processes.

• Support Data Governance Councils and Steering Group by setting the agenda and preparing supporting documents.

• Solve cross-BU governance issues and escalate as needed.

• Create, manage and facilitate a Data Policy Governance process to identify and understand the critical data issues and ensure data policy enforcement and compliance.

• Ensure governance mechanisms are in place to monitor and control access to data.

• Conduct training sessions with the data stewards on the policy, standards and processes.

• Coordinate with Data Stewards for each domain to achieve defined goals within group data management.

Communication

• Support CDO, Data Tribe Lead with communication of key governance priorities and successes across the enterprise as needed.

Projects Management

• Manage project conflicts, challenges and dynamic business requirements to keep operations running at high performance.

• Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analyses to improve practices for maximum productivity.

Key Accountabilities (3)

PEOPLE MANAGEMENT

• Attract, onboard and retain the right talents for a high- performing team

• Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members

• Manage team performance & provide feedback regularly (following the annual performance management cycle);

• Enable team member's professional and personal development through capability assessment, training, coaching & feedback, etc.

• Motivate and recognize team members' contributions towards the team's shared goals

• Responsible for developing talents within the team

• Act as a role model and promote corporate culture at sub- function level

• Understand & communicate relevant HR offerings to team members.

Key Relationships - Direct Manager

Partners and vendors providing professional services

Key Relationships - Direct Reports

Expert, Data Governance

Key Relationships - Internal Stakeholders

Business Tribe, Enabling Tribe (IT or Data - Engineer/Governance), division heads (Business, Finance, Risk, Corporate Affairs, IT), CEO, CIO, CDO, Chairman

Key Relationships - External Stakeholders

Partners and vendors providing professional services

Success Profile - Qualification and Experiences

Qualifications

• Bachelor's and Master's degree in finance, risk management, statistics, mathematics or quantitative analys

Work Experience

• 8+ years of relevant experience with data governance standards and practices, and Data Governance programs, with minimum 4+ years of experience in leading team

• Experience in data management (quality, metadata, security, privacy, interaction)

• Experience in communicating and problem solving complex and technical analysis accross a diverse team

• Deep understanding of Information Security principles to ensure compliant handling and management of data

• Experience in Agile Software Development and has a strong understanding of Agile principles, practices and scrum methodology

• Experience working in (Agile) teams to lead successful digital transformation projects, involved in the end-to-end planning to implementation

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