Account Manager

4 days ago


Hanoi Capital Region, Vietnam FPT Digital Full time

Company Description

FPT Digital provides customized consulting services tailored to clients' business strategies, strengths, and growth objectives. We offer comprehensive and detailed implementation roadmaps to help our clients achieve their development goals. Our approach is focused on leveraging existing characteristics and strengths to ensure successful outcomes.

Role Description

As an Account Manager at FPT Digital, you will play a critical role in managing and growing relationships with our valued clients. Your primary responsibility will be to oversee client accounts, ensure customer satisfaction, and identify opportunities to expand our partnerships. This position offers an excellent opportunity to gain experience in client relationship management and advance your career in the consulting industry.
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Responsibilities
:

  • Manage and develop relationships with existing clients, ensuring their needs are met and exceeded.
  • Identify opportunities to upsell and cross-sell FPT Digital's services.
  • Collaborate with consulting team and specialized solution teams during the sales process and project implementation.
  • Act as the primary point of contact for client accounts, addressing any concerns and providing solutions promptly.
  • Prepare regular business reports on client account performance and recommend strategies to enhance growth.
  • Continuously stay updated on FPT Digital's new products, services, and market trends to provide strategic insights to clients.

Requirements
:

  • Graduated from university in Business, Marketing, Business Administration, or related fields.
  • 2-5 years of experience in account management, sales B2B, or client relationship roles, preferably in the technology sectors.
  • Strong communication and presentation skills.
  • Ability to work independently and as part of a team.
  • Excellent English verbal and written communication skills.

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