District Sales Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love
District Sales Manager in the Sales Department has the role of developing market for Roche Diagnostic solutions.

Coordinate with current sales executives to develop an overall sales strategy for Roche's products in these accounts and effectively implement the strategy.

Collaborate with a cross-functional team to carry out projects related to product training, product launching, and satisfaction improvement within Roche and at customers.

Your Opportunity

• Manage existing accounts actively to ensure long-term partnership and customer satisfaction pro-actively
• Develop new accounts with proper and close follow-up of sales opportunity
• Develop and maintain good customer relationships with important and relevant personnel
• Ensure proper and detailed projects planning for assigned territory for all market segment
• Pro-active and creative problem solving in managing customer's complaint by proper investigation and close follow-up in resolving issues (eg: product deliveries/application troubleshooting)
• Project Manager role for projects planning and implementation (eg: on-site upgrading of analyzers)
• Prepare Quotes, gets orders, prepares sales proposal and contracts for customers
• Coordinates with distribution partner /third party to better serve customers
• Ensure timely and proper information gathering from customers for tenders opening as means to secure the deal
• Provide feedback on customer needs and manage customer's expectations pro-actively
• Calls on customers to inform about Roche Diagnostics products/services, and explain characteristics, clinical background/ implications and clinical studies conducted with the products
• Promotes, displays' and/or demonstrates product to customers with the objective to close deal
• Conducts sales activities according to promotional strategies/initiatives set by the Business Areas and/or Marketing team
• Compiles customer database/information/market surveys for use as sales leads
• Source and collects competitive intelligence and competitor information and reports to management
• Assist to conduct basic operation training for all products whenever necessary
• Leading team of Account Representative for all the above

Who You Are

• Bachelor in Health/Science/Pharmacist disciplines, master degree is preferred
• Working experience in key accounts is a must
• Multinational companies in a similar industry with sales experience at least 5 years is preferred
• Languages: Conversant in both English and Vietnamese (conversational & writing)
• Key account Management skills
• Personal Computer
• Effective Communication Skill
• Good interpersonal Skill
• Creative Problem Solving and Negotiation Skill
• Customer Complaint Handling Skill
• Time Management Skill
• Leadership Skill
• Computer skills: Microsoft Office: Outlook, Word, Excel, Power

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.