Digital Quality Specialist – QC

Job Title: Digital Quality Specialist – QC (Agri-tech Systems, Web & Apps)Availability: ImmediateLocation: Ho Chi Minh City, FlexibleAbout DHF PlatformsDHF Platforms is a pioneering B2B agri-tech ecosystem transforming fresh produce supply chains in Asia. We work directly with smallholder farmers to reduce food waste, increase yield and crop quality, and deliver safe, traceable, value-added produce. By combining high-quality farm inputs with AI-driven digital tools, we help farmers grow smarter, earn more, and farm more sustainably.We are a proud alumni of theGROW Accelerator Program.Watch our pitch on LinkedIn.ResponsibilitiesWe are looking for aDigital Quality Specialistwith a strongQuality Control (QC)background to help bridge operations and technology. This position is ideal for aQC professional who wants to grow into a Product Owner role— someone excited to move from hands-on quality control toward building smarter, tech-enabled quality systems.You will be responsible fordefining test cases, performing testing, and validating product releases before deployment. You will also support ingathering requirements from operations and quality teams, converting them into clear technical specifications and user stories, and ensuring the resulting software features meet real-world operational needs.This role is ideal for candidates with some knowledge on fresh-produce quality systems (e.g., traceability, inspection records, supplier QC, etc.) and can translate that knowledge into actionable digital features.1. Quality Assurance & TestingWrite clear and comprehensive test cases based on user stories and acceptance criteria.Conduct manual and functional testing on web and mobile applications before release.Coordinate with developers to track, document, and verify bug fixes.Perform UAT (User Acceptance Testing) with operations and QC teams to ensure usability and accuracy.Ensure data accuracy, consistency, and traceability across modules (e.g., supplier records, QC reports, farm diaries).2. Technical & Process DocumentationCreate and maintain documentation of workflows, system features, and data structures.Develop training guides and materials for internal users.Support the rollout of new features, including onboarding and feedback collection.3. Continuous ImprovementGather post-release feedback and identify improvement opportunities.Work with cross-functional teams to optimize workflows and digital adoption.Propose process automation or system enhancements that improve traceability and reduce manual work.4. SupportRequirement Translation &Product OwnershipWork closely with QC, sourcing, and production teams to understand their workflows, pain points, and data needs.Translate business requirements into detailed user stories, acceptance criteria, and technical specifications.Maintain and prioritize the product backlog, ensuring alignment with company goals and operational priorities.Collaborate with designers and developers to ensure features are practical, scalable, and meet user expectations.About YouBachelor's degree in Computer Science, Information Systems, Food Technology, or related field.3+ years of experience as a Product Owner, Business Analyst, or QA Engineer (preferably in agritech, manufacturing, or food supply chain).Nice to have: understanding of factory QC workflows, HACCP principles, and product traceability systems.Must have: Hands-on experience writing user stories, test cases, and acceptance criteria.Experience using tools such as Jira, Trello, Notion, or ClickUp for backlog and sprint management.Familiarity with SQL or data analytics is a plus.Good communication in both English and Vietnamese.Strong analytical, documentation, and problem-solving skills.Detail-oriented and comfortable testing digital tools in real-world operational settings (factory, farm, or warehouse).BenefitsCompetitive salary based on experience, including 13th month salary and KPI based bonus.Hands-on training in a start-up environment and opportunities for career growth: QC -> Technical Product Owner -> Product Manager -> Head of Product.1 annual comprehensive checkup per year.Company outing once a year.Join our team and be a part of our exciting journey in the fresh produce industry.