Infrastructure Services Technical Lead

Company Description
Customized Energy Solutions (CES), a privately-held company, is a leading service provider of market intelligence and operational support services to companies participating in the retail and wholesale electric and natural gas markets. Utilizing deep know-how developed since the inception of the deregulated energy markets, CES provides accurate & timely analysis on regulatory changes, market opportunities, and operational efficiencies for electricity and natural gas commodities. CES is also a third-party asset manager of more than 13,000 MWs of renewable and conventional generation resources across all ISOs in the United States, Ontario, Canada and Guam. CES empowers clients to achieve their goals by helping them navigate the evolving energy markets, complex market rules, and new energy technologies.

Join a rapidly growing company in an exciting and dynamic work environment. As one of the top 100 fastest growing companies in the Philadelphia region, Customized Energy Solutions offers an opportunity for significant professional growth.

Customized Energy Solutions Ltd. has been recognized regionally and nationally for its impressive and sustained growth, including INC. 500 | 5000 and The Philadelphia Business Journal as a Top 100 Companies in Philadelphia, Hall of Fame for five or more consecutive years. It was ranked as one of the "Best Places to Work" by the Philadelphia Business Journal.

Our team of associates at CES is highly motivated, innovative, and passionate about providing excellent Services to our clients. We look for individuals interested in growing with our company, and working in an exciting, open and collegial work environment. Our main office is in Philadelphia, with satellite offices in various U.S. states, Canada, Japan, India and Vietnam.

Job Description
We are looking for an experienced Senior Windows Server Administrator to join our team. This is an on-site position supporting global on-premise and cloud environments. The ideal candidate will ensure optimal server performance, security, and reliability by managing system operations, resolving technical issues, and collaborating with internal teams. This role requires strong expertise in Windows Server environments and offers the opportunity to work with diverse technologies.This is an on-site, in-office position.

Key Responsibilities

• Server Management: Install, configure, test, and maintain Windows server operating systems, applications, patches, and upgrades.
• IIS Administration: Manage IIS web servers, including deployment, configuration, and SSL certificate management.
• Performance Optimization: Monitor server performance, troubleshoot technical issues, and identify areas for improvement, including automating routine tasks.
• Backup & Recovery: Implement and maintain robust backup solutions to ensure data protection and disaster recovery readiness.
• Security & Compliance: Enforce security best practices, manage access controls, and support patch management to protect sensitive data.
• Documentation: Create and update system documentation, including installation procedures, troubleshooting tips, and technical diagrams.
• Collaboration: Work closely with network, application, and IT teams to implement projects and resolve escalated issues.
• On-Call Support: Share 24/7 on-call rotation duties to troubleshoot and resolve critical server-related issues.

Qualifications

• Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience).
• 7+ years of experience as a Windows Server Administrator in a multi-site, hybrid cloud enterprise environment.
• Advanced knowledge of Windows Server (2016, and system services like Active Directory, DNS, and DHCP.
• Expertise in IIS administration and web server technologies.
• Experience with virtualization platforms (e.g., VMware) and cloud services (e.g., AWS, Azure).
• Proficiency in scripting (e.g., PowerShell) for automating administrative tasks.
• Strong understanding of backup and restore tools (e.g., Veeam) and disaster recovery processes.
• Familiarity with remote management protocols and tools (e.g., RDP, PowerShell).
• Excellent problem-solving, communication, and team collaboration skills.
• Relevant certifications such as MCSE or VCP are a plus.

Preferred Skills

• Experience with non-Windows technologies (e.g., Linux, Macintosh, mobile devices).
• Knowledge of configuration management and documentation practices.
• Ability to evaluate and implement IT vendor products effectively.

If you're a dedicated IT professional with a passion for optimizing server environments and tackling challenges, we'd love to hear from you. Please submit your resume and a cover letter highlighting your relevant experience and skills.

Additional Information

• Customized Energy Solutions offers competitive salary commensurate with experience. Benefits include performance bonuses, comprehensive health insurance, and tuition reimbursement.
• As the people-oriented company, CES Vietnam wants to work with the right people that have ability to work independently, improve the collaboration, and keep learning & sharing experienced, so we can build environmental sustainability into our teams, and bring profits to clients.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.