Employee Experience Specialist

Role Overview:

At GEEK Up,
we're not just welcoming new members — we're accelerating their journey.

As a member in our HR team, your mission is to
help new team members get up to speed quickly, feel genuinely welcomed, and ensure they are integrate seamlessly
in our flat, modern, agile environment.

You'll play a critical role in shaping a seamless and human-first onboarding experience in our flat environment, collaborating closely stakeholders cross-functional teams.

If you're passionate about
people development, modern growth concept and Agile
— this is your playground.

What to be excited about?

• Autonomy & Impact:
  Enjoy high ownership and decision-making power. Have room to think, act and worry for team benefits as your own
• Agility:
  Foster the Agile mindset - do everything with steps as Plan-Executive-Review-Retro, willing to try something new, etc
• Knowledge Sharing:
  We create a "learning as buffet" environment, where member can choose from a variety of learning materials and activities to meet their individual needs and share useful knowledge to each other by any possible means.
• Brave:
  We are willing to face challenges and do things which are difficult, dangerous or painful
• Resourceful:
  Get the most valued result out of the minimum effort.

Key Responsibilities:

Onboarding Operations (mainly focused)

• Lead end-to-end onboarding operations: from generating onboarding plan & objectives, pre-onboard logistics, monitor tasks completion and outcome of new member throughout their onboarding milestones
• Ensure new member experience in 1st day by preparing workspace, welcome kit, internal communication activities.
• Collect, analyze and synthesize onboarding data to identify risks and remediation pathways.
• Make verdict recommendations for onboarding period of new members based on data and insight, give input to Head of People and Business Owner for final deicsion making.
• Maintain continuous improvement loop: capture lessons learned from each onboarding cohort, recommend updates to playbook and process flows.

Growth & Learning Operations

• Collaborate in the Learning & Development squad to design learning instructional modules that align with GEEK Up's core values and ways of working.
• Surface individual competency gaps, collaboration styles and growth of member, and coordinate targeted learning interventions.

Requirements:

Must have:

• Bachelor's degree in
  Human Resources, Psychology, Education
  , or related field.
• At least 4 years of experience in Learning & Development, Employee Relation, People Operations,
  or similar roles — ideally within tech, product or flat environments.
• Proven track record
  designing and operating end-to-end onboarding programs
  or training roadmaps.
• Familiar with instructional design frameworks and able to apply them to role-based journeys is a big advantage.
• Strong stakeholder collaboration
  and cross-functional
  (Business, Engineering, People Ops)
  coordination
  experience
• Data-driven mindset:
  comfortable collecting, analysing and reporting onboarding/engagement metrics.
• A confident yet empathetic communicator
• skilled at influencing new members to adapt integrate with the new environment while keeping balanced relationship.

Nice to have:

• Passion for modern org design, agile and flat organizations.
• Experience in employee engagement & internal communications.

Recruitment Process:

To gain a deeper understanding of who you are and to ensure that GEEK Up is the battleground you desire & that you are the missing piece we are seeking, the recruitment process for this position will undergo the following steps:

• Online Q&A
• Face-to-face interview
• Observation Day (optional)
• Offering