End-user Computing Engineer

Top 3 reasons to join us

• Social Work-Life Balance That Works for You
• Attractive salary & benefit, 25 days annual leave
• Premium health insurance for employee & family

Job description

Are you a sharp, driven system admin ready to dive into the cloud and user environment management? Do you thrive on solving problems, keeping the digital lights on, and being the hero for your colleagues? Join Aurify, a fast-growing IT service provider, and our client, Banqup Group, as an End User Computing Engineer - System Administrator in our Ho Chi Minh City office This isn't just a job; it's your launchpad to becoming an IT professional. The Mission: Seamless Digital Experience

What you'll be doing

You will be a key player working closely with the Corporate IT Teams to ensure our global business users have a flawless, secure, and cutting-edge digital environment. You're not just fixing tickets—you're optimizing our entire end-user fleet and infrastructure.

Your Impact (What You'll Be Doing):

• Hardware & Procurement Guru: Manage the lifecycle of all employee and office hardware, from procurement and stock to maintenance and deployment.
• System & OS Maestro: Own the installation, configuration, and troubleshooting of operating systems (Windows/Mac) and core employee software (MS Office, Google Workspace).
• MDM controller: Manage our End User Computers with our Intune and Jamf MDM system. Facilitate new functionality / compliancy requirements by configuring new configuration profiles , policies and apps
• Identity & Access Champion: Manage user accounts and access with OneLogin IDP across essential platforms like Google Workspace, Jira, Splunk, and Bitdefender.
• SaaS & Tooling Master: Handle administrator management, onboarding, and offboarding for a multitude of SaaS licenses and IT tools.
• Network & Office Tech Guardian: Provide hands-on support for our office network (LAN, WLAN, internet access, printing) and manage office copiers.
• Security Enforcer: Drive patch management for operating systems and antivirus software, and ensure awareness of crucial data backup principles.
• Incident Responder: Take charge of incident and service request tickets, ensuring quick resolution and high user satisfaction.

Your skills and experience
Requirements

• Junior-level with a strong technical background, preferably a Bachelor's degree in IT.
• Communication: Fluent in English (written and oral).
• Solid grasp of IT fundamentals: networks, hardware, and domains.
• Proficiency with operating systems like Windows and Mac.
• Familiarity with leading software packages: MS Office, MS Outlook, Google Workspace.
• Comfortable with network and computer devices.
• A genuine passion for building, configuring, replacing, and troubleshooting EUC hardware, software, and office devices (printers, meeting room tech).
• Affinity for Google Workspace.
• Experience with deploying, maintaining, and upgrading virtual application/desktop environments.
• Communication: Fluent in English (written and oral).
• Possess a 'growth mindset' and a relentless curiosity, always seeking new knowledge and better ways of working.

Nice To Have

• Affinity with deploying, maintaining, and upgrading virtual application, desktop environments is desired
• Affinity with Google Workspace is considered as a plus

Soft skills

• Collaboration: Excellent communication skills, especially when explaining technical issues to non-IT colleagues.
• Trust: Be knowledgeable, trustworthy, and a reliable point of contact.
• Ownership: High degree of responsibility and autonomy.
• Problem-Solver: Strong analytical and problem-solving capabilities with an ability to effectively prioritize tasks.
• Service-Oriented: A high interest in helping others succeed.

Why you'll love working here

• Competitive Compensation: A very competitive compensation package aligned with the local market rate.
• Tech-Forward Culture: Work in a flexible, tech-savvy environment where you're empowered to explore cutting-edge technology.
• Career Trajectory: A real chance to advance your IT skills and potentially grow towards roles like System Engineer or DevOps Engineer.
• Global Team: Join a passionate, international, and multicultural team committed to IT excellence.
• Flexible Work: Enjoy a flexible work environment that values results over rigid schedules. Off on Saturday and Sunday. Annual holidays leave will be following Vietnam law and as company regulations.
• 25 days of annual leave, 13th salary, Social insurance, health insurance, and unemployment insurance will be under Labor Law.
• Generous private medical health insurance for employees & family members
• Team building activities & outing

As a member of the Aurify team, you'll have the unique opportunity to work on projects that integrate state-of-the-art technologies with a customer-centric approach. You'll be at the forefront of implementing practices that ensure cost management and security compliance, all within a framework that values simplicity and smart solutions, echoing the mission of Unifiedpost. Join us in our journey to navigate the complexities of the cloud landscape together, providing peace of mind and empowering businesses to focus on their core activities with the assurance of performance, high availability and security excellence.

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