Customer Service Quality Supervisor

Job Summary The Customer Experience & Complaints Management is responsible for overseeing customer complaints related to aftersales services, ensuring timely and satisfactory resolution, and enhancing overall customer experience. This role requires strong analytical skills and the ability to leverage data insights to improve processes, service quality, and...

Conduct Level -2 post -audit quality assessments at Service Workshops and Distributors to verify compliance with VinFast's procedures, regulations, technical standards, and service quality requirements.Analyze audit results to identify non -conformities, performance gaps, systemic issues, and areas for improvement.Develop corrective action plans and...

With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking "Apply", submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted ...

Monitor daily faults, analyze issues, and ensure timely, high -quality repairs.Analyze charger/station data to evaluate performance and maintenance needs.Conduct spot checks on repair and maintenance quality (on -site or via camera).Coordinate with V -Green, service partners, and suppliers to resolve incidents and implement upgrades.Supervise and validate...

ACG_3129_JOBOur client is a leading consulting company in Vietnam that is looking for a qualified candidate to join their firm.Oversee and implement accounting services tailored for e -commerce and digital clients.Provide expert support for projects involving accounting automation, system integration, and data reporting.Advise clients on accounting for...

**ABOUT ESOFT** Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide. Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative...

**To provide customer care**: - Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. - Follow up pro-actively with production to "warn" customers on the delivery status and delivery difficulties. - Support Customer Service Manager and...

Company Description About Avery Dennison Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes...

Company Description About Avery Dennison Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes...

Company Description About Avery Dennison Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes...