Data Processing-team Lead

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam PST.AG Full time

We are seeking a detail-oriented Team Lead Data Processing to join our data operations which include data mining, analysis, processing and quality checks. As a Team Lead Data Processing, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists, coordinate their work, manage workloads and be a liaison between our Regulation Managers/Researchers and Data Entry Specialists. This is a new role and requires exploration and innovative thinking.

**As a Team Lead Data Processing you will**:

- Communicate tasks assigned by the company’s Regulation Managers (RM) to the Data Entry Specialists (DES).
- Organize the working schedules of the DES.
- Liaise with all workflow participants and act as the point of contact to progress actions.
- Provide and maintain documentation.
- Implement, optimize and automate workflows.
- Write requirements for other teams.
- Conduct individual coaching and group training sessions.
- Perform quality checks.
- Manage your team.
- Provide reports on the progress of list processing and results of individual DES.
- Train new DES team members on the workflows.
- Manage the DES team
- Coordinate tasks and work schedules
- Perform quality checks.
- Provide Reports.
- Conduct trainings.

**Must-haves**
- Bachelor’s or Master’s degree in project management any related field
- 3+ years of experience as project coordinator/manager, preferably both with Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teams
- Experience in managing workflows and organizing team members in different time zones
- Experience in working with multiple stakeholders
- Experience in conducting sessions of coaching, mentoring, training in a remote form
- Ability to lead and organize a team for maximum efficiency
- Strong attention to detail.

**Nice-to-haves**
- Experience in implementing changes and testing the results
- Understanding of large language models
- Knowledge of additional languages

Application Question(s):

- What is the team size you have previously /currently managing ?

**Experience**:

- Leadership/Managerial: 3 years (preferred)
- Project Management: 3 years (preferred)
- Data Processing: 3 years (preferred)
- Workflows and Organizing Team members: 3 years (preferred)
- Quality Assurance: 3 years (preferred)
- Task Delegation: 3 years (preferred)

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