Customer Support Senior Analyst

Remote Vietnam, Viet Nam Relocation friendly C#/VB.NET BCM Industry 11/10/2024 Req. VR-108222 **Project description**: **Responsibilities**: writing performance oriented and highly reliable software; delivering results within project's recourses and time constraints; meeting quality requirements; working closely with business analysts, QA, and...

**Job Summary** The role is responsible for all aspects of in force management, customer experience and strategic marketing including Data Analytics, Customer journey strategy, Segmentation, Privilege, Value-added services, persistency, up-selling, cross-selling, maturity/paid-up and orphan management, Marketing Communications, Public, Relations, Branding,...

**Strategic Leadership** - Define and drive the retail analytics strategy aligned with business goals and driven initatives - Lead the development of data-driven insights to support strategic decisions across retail banking products, partner channels, and customer segments.Collaborate with senior leadership to identify growth opportunities, optimize...

**Requisition ID**:9839 Job SummaryRole: To deliver overall KPI of Modern Trade - On-premise (OP) to Develop & Deliver Brands objectives per Channel/Customer (including volume, revenue, profitability etc) via Brand ITM activities, customer JBPs, insight based categories development/customer development actvitiesJob Responsibilities**1. Develop & Deliver...

**About the company** Nexus FrontierTech empowers institutions with financial data processing products through its proprietary generative AI platform that automates data-driven processes, extract valuable insights from unstructured data, and improve decision-making processes. Recognized by Deloitte as one of the Top 50 fastest-growing companies in the UK,...

**Position Objective**: Assistant Manager, Customer Experience Management is responsible for overseeing and managing all aspects of customer care within Chubb Life Vietnam. This role entails leading a team of customer service representatives to ensure exceptional customer experiences, handle inquiries and issues, and maintain high levels of customer...

**Role Purpose**: The Senior IT Manager is responsible for leading and managing the IT function, ensuring the effective delivery of core services, including Application Development, Infrastructure Operations, Architecture, Governance, and IT Operations. This role is crucial for enabling advanced technology solutions that support the growth of our business...

Job description **Key responsibilities**: **Job Overview** We are seeking a detail-oriented Financial Planning & Analysis (FP&A) Analyst to join our finance team. This role will work directly with the Head of Finance to drive financial planning processes, provide analytical support, and develop insights to guide strategic decision-making in our fast-paced...

Position Summary Responsible for after sale service administration and support to sale team and service engineer. **Responsibilities**: **Service & Project Coordinator**: - Serve as the main point of contact for customers inquiring about warranty claims, repair status, and general inquiries. - Be responsible for all sales-related processes in SAP,...

**1.**Compensation & Benefits (C&B)**: - Act as a Maker for all C&B functions including payroll, taxation, insurance, and related reporting. - Ensure all C&B activities and reports comply with company policies and local regulations. - Coordinate with relevant government agencies such as the Social Insurance, Tax Authority, and Labor Department, and stay...