Current jobs related to Chat Support - Ho Chi Minh City - growthfn

  • Chat Support Representative

    2 weeks ago

    Ho Chi Minh City, Vietnam growthfn Full time

    As a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and provide guidance on product usage or services. Your primary goal will be to ensure customer satisfaction by delivering excellent service...

  • Native Vietnamese Chat Support

    2 weeks ago

    Ho Chi Minh City, Vietnam Jom Kerja! Full time

    **Responsibilities**: - Engage with Vietnamese-speaking customers via chat to address their queries, concerns, and issues in a timely and professional manner. - Provide accurate information about our products/services, including features, pricing, and technical specifications. - Assist customers in troubleshooting technical problems and escalate complex...

  • Chat Supportwilling to Relocate to Malaysia

    4 weeks ago

    Ho Chi Minh City, Vietnam Tekrecruiters Full time

    Chat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...

  • Chat Support Agent

    2 weeks ago

    Ho Chi Minh City, Vietnam GrowthFn Full time

    Work Location: Kuala Lumpur Sentral, Malaysia. Salary Max: Basic RM4000 + Complexity allowance RM500 + Housing allowance RM200 Permanent Job Headcounts: 23 Joining Date: ASAP *Requirements* - Bachelors Degree holder with a valid passport for the next 14 months. - Can work on a rotational shift 24/7 and on weekends and holidays. - Good English comms...

  • Live Chat Agent

    5 days ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH SPS Vietnam - Chi Nhánh Tại Cần Thơ Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - A Live Chat Agent will play a crucial role in providing exceptional customer support and assistance through chat-based interactions. Your excellent communication skills, problem-solving abilities, and commitment to delivering outstanding service will be key in ensuring a positive experience for our...

  • Support Executive

    2 weeks ago

    Ho Chi Minh City, Vietnam Công Ty Cổ Phần BC Solutions Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Responding to inquiries via live chat and calls - Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout. - Escalating complex issues to senior members and developers by logging support tickets. - Creating accurate instant...

  • Customer Service Chat Support

    2 weeks ago

    Ho Chi Minh City, Vietnam Jom Kerja! Full time

    DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

  • Support Executive Remote

    1 week ago

    Ho Chi Minh City, Vietnam Công Ty Cổ Phần BC Solutions Full time

    **Mô tả công việc**: (Mức lương: 15 - 23 triệu VNĐ) - Responding to inquiries via live chat and calls - Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout. - Collaborating with product teams to pinpoint issues and providing insightful opinions on potential solutions...

  • Application Support Intern

    2 weeks ago

    Ho Chi Minh City, Vietnam ITL Full time

    **LOGISTICS TECHUB COMPANY LIMITED (ITL SUB)** (Web: LOGTECHUB) **Requirements**: - Serve as the primary support contact for both internal and external users of the systems (FMS, TMS, WMS,) liaising with the development team as necessary. - Act as the first point of contact for customer inquiries via ticket system and groups chat. - Manage, assign, and...

  • Sales Support

    3 days ago

    Thành phố Hồ Chí Minh, Vietnam Soctrip Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Assist customers with booking inquiries, cancellations, modifications, and refund requests across across Soctrip food services. - Identify opportunities to upsell premium services such as Hotel upgrades (better rooms, early check-in, breakfast, airport transfers) - Identify customer pain points and...

  • Customer Support Representative

    1 week ago

    Ho Chi Minh City, Vietnam Coinhako Full time

    **ABOUT US** Founded in 2014, Coinhako is a market-leading platform for access to Digital Assets like Bitcoin. Headquartered in Singapore, we specialize in on-and-off ramp services for digital assets with local currencies, and we are present in multiple countries across the Asia Pacific. Coinhako platform was founded by Singaporean entrepreneurs in Silicon...

  • Customer Support Agent

    2 weeks ago

    Ho Chi Minh City, Vietnam AffiliateUp Full time

    **Requirements** - Proficiency speaking and writing in **Vietnamese** and English; - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Own a laptop (Windows with a minimum of **8Gb...

  • [quận 1] Japanese Customer Support

    4 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time

    **Mô tả công việc**: (Mức lương: Đến 15 triệu VNĐ) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Đóng...

  • [quận 1, Hcm]

    4 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time

    **Mô tả công việc**: (Mức lương: Đến 17 triệu VNĐ) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Working...

  • [quận 1] Japanese Customer Support

    4 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time

    **Mô tả công việc**: (Mức lương: 14 - 16 triệu VNĐ) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Đóng...

  • [quận 1] Japanese Customer Support- Tiếng

    4 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time

    **Mô tả công việc**: (Mức lương: 12 - 14 triệu VNĐ) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - **Salary...

  • Customer Support

    7 days ago

    Ho Chi Minh City, Vietnam Trusting Social Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả công việc - Tiếp cận, tư vấn, giới thiệu các sản phẩm dịch vụ của công ty qua kênh social media (Facebook,...) - Nhận đơn yêu cầu, hướng dẫn khách hàng hoàn tất thủ tục hồ sơ. - Thực hiện các công tác khác theo sự phân công...

  • [quận 1, Hcm] Japanese Customer Support

    4 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - **Salary**:...

  • [quận 1, Tphcm] Japanese Customer Support ~16

    4 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time

    **Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Đóng...

  • Client Service Associatewilling to Relocate to

    4 weeks ago

    Ho Chi Minh City, Vietnam Tekrecruiters Full time

    Chat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...

Chat Support

2 weeks ago

Ho Chi Minh City, Vietnam growthfn Full time

**Job Overview**:We are seeking a motivated and customer-focused individual to join our team as a Chat Support Representative. In this role, you will be responsible for providing exceptional customer service through online chat, addressing inquiries, resolving issues, and ensuring a positive customer experience.

**Responsibilities**:
**Online Chat Support**:Engage with customers through live chat to provide prompt and accurate assistance.
Answer customer inquiries, resolve issues, and provide product/service information.

**Customer Interaction**:Communicate effectively and professionally with customers to ensure a positive interaction.
Proactively identify and address customer needs to enhance their overall satisfaction.

**Problem Resolution**:Troubleshot and resolve customer issues efficiently and in a timely manner.
Collaborate with internal teams to escalate and resolve complex problems.

**Documentation**:Maintain accurate and detailed records of customer interactions and transactions.
Provide feedback on common customer inquiries to improve self-help resources.

**Product Knowledge**:Stay informed about company products, services, and updates to effectively assist customers.

**Salary**: 14,634,396₫ - 20,800,339₫ per month