IT Officer

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Position: Part-time IT Officer (20 hours/week, from Monday - Friday)
- Work Location: Habitat’s office in Ho Chi Minh city
- Job summary:

- Providing IT trouble shooting to enable users operating well on their computers and connection to network/system.
- Proposing solutions of suitable technical features of IT infrastructure (hardware, software, connection approaches) to non IT management for non-stop operations of the organization.
- Implementing the approved solutions to sufficiently supply IT infrastructure for smooth communication/connection within Habitat and with external individuals/organization, and to ensure data and information of Habitat safely & properly protected.
- KEY RESPONSIBILITIES:
1/ Contributing to organizational (HfHV) sustainable development:

- Analyzing existing status and condition, proposing solutions of suitable technical features of IT infrastructure (hardware, software, connection approaches) to non IT management for non-stop operations of the organization.
- Support deployment of ERP from global to country level

2/ Key functional responsibilities
- Providing daily IT trouble shooting/solving to enable users operating well on their computers and connection to network/system.
- Conducting installation of IT equipment & provide technical assistance and guideline to computer users of HFHV to ensure effective usage and fully compliance to HFHI license policy

Oversee the daily performance of computer systems

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications

Set up license management tool and periodically check un-licensed software in HFHV laptops & computers
- Analyzing, testing, troubleshooting, and evaluating existing network systems, such as local area network (LAN), wide area network (WAN), cloud and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with mínimal interruption.

Making Back up of network data

Configuring security settings or access permissions for groups or individuals

Identifying the causes of networking problems and implement or propose solutions to solve problems in a timely manner

Maintaining or updating configuration of servers in 3 offices of HCMC, HN, and Quang Nam to ensure smooth running/access to those servers in all the time
- Data Management:

Structure and update data tree to ensure easily access and retrieve data

Follow up and ensure website domain is continuously maintained and updated

Follow up anti-virus software update at individual computer/laptop

Conduct risk assessment & propose solutions to ensure important data of HFHV are double protected for business continuity

Under instruction from Country Director, set users’ permission to access data on server
- Delivering IT policies/regulations awareness training and regularly conduct refreshing to all staff

3/ Implementing cross-functions activities
- Supporting Communication Officer on the Website administered where appropriate and necessary.

4/ Implementing compliance
- Complying with procedures and requirements of Procurement Policy to implement purchases of IT hardware, software and services. Making registration of asset where necessary for those purchased properties.
- Study and abide with requirements of Ethics Covenant, Safeguarding, Child Protection, Discrimination, Bullying and Harassment policies all the time of employment with Habitat.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Competitive salary and benefits comparing with other iNGOs in Vietnam
Open, collaborative and supportive working environment
Experiencing meaning of community development through Habitat’s projects

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
CRITICAL JOB REQUIREMENTS
- Minimum education: College/University degree in either or both Network and Computer System or equivalent
- Technical competencies:

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Knowledge of risks identification and mitigations for network and data security.

Sufficient working knowledge of Office 365 including sharepoint

Minimum 2 years of experience in trouble shooting of network and computer system operations
- Business competencies

Intermediate level of Organizing skills,

Good analytical thinking and Problem solving skills

Proficient business communication in both Vietnamese & English

Intermediate level of managing relationship
- Personal traits:

Customer service oriented

High sense of confidentiality and tasks ownership

Proactive self-development and continuous learning
- Physical condition: