Field Events

4 The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, implement business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine.
- As a Field Events & Operations Manager, you will lead and manage all aspects of the Administration team to ensure uninterrupted business operations; manage team activities including resources allocation based on workload and priorities, professional development, reporting and delivery of team objectives; lead a key area of sales and support services.**Your Responsibilities**:
Your responsibilities include, but not limited to:
- Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks. Supports, initiates, and monitors optimization of current processes and introduction of new or modified processes.
- Establishes a strong and sustainable network with stakeholders, clients and service functions. Provides detailed technical or professional advice to external and internal contacts and recommends adaptations to processes.
- Interprets and administers policies, processes, and procedures that may affect sections and subordinate work units. Coordination of process changes and maintenance of related SOP’s. Provides effective administrative support to assigned executive(s).
- Develops an effective Administration team through managing, training and coaching. Organizes workload within the team to make sure that service is efficiently executed & uninterrupted at all times.
- Researches and resolves escalated problems, issues, or incidents & implement corrective actions to avoid recurrence. Ensure team adherence to all processes and working procedures related to Administrative services.

Key performance indicators- Brings insights and innovation into processes; Customer satisfaction: yearly survey result and multi-rater feedback from stakeholders.
- Control results related to Administrative service and transactions; Compliance with processes and deadlines.

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

**What you’ll bring to the role**:
Default areas of experience- Project management; Medium-sized team management
- Administrative process management; Managing Crises

Default competencies- Digital & Technology Savvy; Stakeholder Engagement
- Project Excellence; Continuous Learning
- Managing Change; Being resilient

Default skills & knowledge- Enterprise mindset and prioritization; Quality decision making
- Conflict management; Influencing and persuading
- Challenging the status quo

Why Novartis?
- 766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
- We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
- We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
- Imagine what you could do here at Novartis

**Division**
- PHARMA

**Business Unit**
- AMAC

**Country**
- Vietnam

**Work Location**
- Ho Chi Minh City

**Company/Legal Entity**
- NVS Vietnam Company Limited

**Functional Area**
- Sales

**Job Type**
- Full Time

**Employment Type**
- Regular

**Shift Work**
- No

**Early Talent**
- No