Customer Service Intern

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
1. Delivery and order
- Record sales orders of customers in EPR system (Acumatica) included I&L order and FMCG order, follow up delivery on time for customers with warehouse
- Cooperate with Accountant Receivable to collect any overdue term that stop next delivery
- Responsible for customer problems related to delivery, product, etc.

2. Manage dispenser, equipment in warehouse and implementation:

- Arrange with warehouse to delivery dispensers for installation on time
- Collect all documents after Technician install dispensers

3. Sales support & customer service
- Provide quotation and pricelist to existing clients
- Customer service: feedback and inform all related parties for customer issue
- Handle order-related complaints or issues, escalating to the appropriate department if necessary, and ensuring timely resolution.
- Update and maintain the customer database, ensuring that all information is accurate and up-to-date.

4. Report
- Prepare and submit monthly quantity sales for Account Manager
- Sales report & inventory report for FMCG supplier

5. Other tasks will be assigned
- Requirements:

- Commit to work full time for at least 3 months
- Strong organizational and time-management skills.
- Attention to detail and accuracy in processing orders and data entry.
- Ability to handle high volumes of orders and work in a fast-paced environment.
- Attention to detail and ability to work under pressure
- Excellent communication skills (both verbal and written).
- Strong problem-solving skills and ability to handle customer concerns in a professional manner.
- Ability to work independently and as part of a team.
- Ability to prioritize and manage multiple tasks simultaneously.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- What we offer:

- Allowance: 4,050,000 VND/month
- An open and dynamic English working environment
- Great chance to develop through on-the-job training method
- Working location: 117 - 119 - 121 Nguyen Du, Ben Thanh Ward, District 1, HCMC
- Working time: 8:00 - 17:30; Monday - Friday

Ngành nghề: Xuất nhập khẩu, Thu mua / Vật tư, Mới tốt nghiệp / Thực tập

Kinh nghiệm: 0 Năm

Cấp bậc: Sinh viên/ Thực tập sinh

Hình thức: Thực tập

Địa điểm: Hồ Chí Minh

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Thực tập

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc
- Requirements:

- Commit to work full time for at least 3 months
- Strong organizational and time-management skills.
- Attention to detail and accuracy in processing orders and data entry.
- Ability to handle high volumes of orders and work in a fast-paced environment.
- Attention to detail and ability to work under pressure
- Excellent communication skills (both verbal and written).
- Strong problem-solving skills and ability to handle customer concerns in a professional manner.
- Ability to work independently and as part of a team.
- Ability to prioritize and manage multiple tasks simultaneously.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- What we offer:

- Allowance: 4,050,000 VND/month
- An open and dynamic English working environment
- Great chance to develop through on-the-job training method
- Working location: 117 - 119 - 121 Nguyen Du, Ben Thanh Ward, District 1, HCMC
- Working time: 8:00 - 17:30; Monday - Friday

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu