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Officer, Customer Account Service Operation Officer, 6 Months Contract, Dbs Vietnam Hcmc
3 weeks ago
Job Purpose
To handle Customer account service and GFMO related transactions and activities timely, accurately and in compliance with established regulations & control procedures
Key Accountabilities / Dimensions
- To handle and ensure Customer account service and GFMO are executed accurately, within the established SLA and comply with group policies, standards, guidelines and SOPs, and comply local requlations.
- To perform reports of Trade Ops and Loan Ops to HO and local regulatory authorities are submitted timely.
- To perform clear batch screening.
Job Duties & Responsibilities
- To ensure completion of reports e.g. daily, reconciliation, regional HO reports and regulatory reports etc., submitted timely and accurately.
- To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.
- To maintain filing documents properly.
- To support and back-up for staff within team and/or Operations ensuring good teamwork and collaboration culture
- To perform other duties as assigned by Manager/Head from time to time.
Required Experience
Non-technical Experience
- Willing to learn
Technical Experience
- Experience in banking Ops or Trade operations is preferable
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
