Associate, Corporate Account Services, Group Technology

12 hours ago

Việt Nam, Vietnam DBS Bank Full time

Job Purpose
- To attend to Account Services / Teller timely, accurately and in compliance with established regulations & control procedures.

Key Accountabilities
- Attend Account Services related services/support within discretions assigned to the role and maintain high level of integrity, efficiency, compliance and professional to meet customer’s banking needs as well as internal/external compliance requirements.
- Ensure timely submission of reports to HO and local regulatory authorities
- To participate in projects related to Account Service operations

Job Duties & Responsibilities
- To attend administrative tasks related to customer accounts such as audit confirmation, balance confirmation, advice/statement, VAT invoices, AML screening, regulatory reporting, customer inquiries, etc.
- To process User registration & Maintenance for applied channels of banking services
- To process cash withdrawal / deposit, cheques and other counter teller works timely and accurately.
- To attend customer’s inquiries via telephones
- To check daily account services reports, ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.
- Work closely with various stakeholders to ensure client’s requests are fulfilled
- To ensure timely and accurate preparation of reports to Head Office and local Regulators.
- To support and back-up for staff within team ensuring good teamwork and collaboration culture
- To contribute and collaborate with team on ideas, initiatives and project support for improvement of process, update policies, guidelines and other improvements
- To perform other duties as assigned by Team Lead, Head of Operations and Management from time to time.

Required Experience
Non-technical Experience
- Good interpersonal, communication and presentation skills
- Ability to work both as an individual as well as a team member
- Fair competency in written and spoken English

Technical Experience
- Minimum 3 years’ experience in Account Services / Operations.

Minimum No. of Years
- 3 years

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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