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Ga Relationship Senior Manager
2 weeks ago
Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
This role is responsible for implementing, managing, coordinating, building and developing the GAD/SM to achieve the target, strategies and comply with company policies, in specific, this role will focus on develop GA Diamond to GA 100 billion + GA Gold to GA Platinum/Diamond.
JOB RESPONSIBILITY:
- Act as main PVA contact point to assigned GA Diamond in BRT project and GA Gold in Gold uplift project to provide advice/consultancy during BRT/Gold Uplift project implementation.
- Work with relevant stakeholders within AD and PVA to implement BRT/Gold Uplift in line with GA's operating model in terms of quality and quantity.
- Partner with key relevant stakeholders (AD/ATD/GAM) to analyse the GA performance and GA Operational effectiveness and recommend solutions/corrective actions to management level and/or assigned GA to accelerate GA productivity
- In charge to drive solutions/corrective actions being well implemented at the assigned GA.
- Provide frequent tracking/monitoring report on initiatives launched to assigned GA either following the BRT/Gold Uplift or other assignment.
- Conduct Learning/Development needs analysis with salesforce (GAD and Sales Manager of GAD) and work with ATD/GAM training to develop learning/development solutions embedding business requirement with frequent follow-up to uplift salesforce/successor capability.
- Supervise sales activity management of GA against Operating Model.
- Work with AD Communication team to support GA and manage all kinds of communication together with change management plan (risk detection & mitigation in terms of business and people) related to GA Performance initiatives rolled-out to salesforce.
JOB ACCOUNTABILITY:
- Evaluate areas of transformation to upgrade GA to next level by coordinating with GAD and AD/ATD/GAM.
- Identify key influencers in GA to develop and transfer know-how of GA operating model
- Ensure the communication plan and change management plan are well executed to salesforce (including GAD/SM/Agency Leader).
- Consult GAD and sales forces to discipline with GA operating rhythm/successor planning. - Ensure GA's key influencers (GAD/SM/Agency Leaders) be able to run operating model within 1 year.
JOB REQUIREMENTS:
Qualifications:
- College/ University, preferably in Economics, Business Administration, Sales & Marketing, Insurance
- Having specific certificate or specialized training related to insurance is an advantage: LOMA, etc.
Knowledge & skill
- Advanced knowledge in Insurance & Finance Industry, sales & marketing
- Strong personal network & Relationship building/ management skills
- Excellent sale management skills
- Strong strategic planning, organizing skills
- Strong people management skills
- Advanced influencing skills
- Result oriented, sales oriented
- Risk management
- Analytical thinking
- Customer service oriented
- Excellent communication and presentation skills
- Able to communicate in English
Competencies
Leadership Capability Model - High level
