Assistant Sales Manager, Pm

**Date**:19 Jul 2025

**Location**: VN

**Company**:Coats

**Role Purpose**
- [Short description of why the role exists and the results it is designed to achieve. Concentrate on why job is required and outputs, not activities]
- To be a communicator between the company and its customers through personal selling
- To achieve agreed sales and collection targets;
- To manage and develop business of allocated sales territory by implementing sales plan, providing necessary supports to gain customer satisfaction.
- To maintain and develop relationship with customers

**Principal Accountabilities and Key Activities**
- [Focus on 4 - 6 main accountability areas with up to 4 activities for each]
- Business development
- Search, develop and gain new businesses with existing and new products/services in 5 Performance Materials focusing segments
- Closely cooperate with local & SEA technical service to implement technical training & products trial at customers
- Participate into Global Partner programme to survey, update customer insight, market outlook to support Global account strategy
- Actively notify, provide information and local support to Global partner programme team to implement Coats products/services to Global partner accounts
- Monthly Sales Achievement/ Annual sales Achievement/ Segment sales achievement
- Maintain existing customers and create sales opportunities via share gain, new product implementation and price increase to meet defined sales target
- Follow up and monitor the specification gained by Global sales team (sports goods, gloves, headwear category), actively feedback the results and consult with Global sales team if there is any violation of subcontractors re. compliance of specification
- Raise quotations to customers, as appropriate, and follow progress to order completion stage.
- Collaborate with internal team to ensure customer requirement is fulfilled with correct information
- Collection achievement vs. target
- Liaise with credit control officer to work closely with customers in order to collect the payment on time.
- Directly work with customers’ accounting and relating departments about the payment procedure. Take responsibility to solve payment issue with customers.
- Maintain and develop relationship with customers and ensure customer satisfaction
- Actively approach and build relationship with across department within customer organization
- Provide customer satisfaction by handling well all routine work, technical support, and problem solving
- Reporting
- Adopt Dynamic 365 and report all activities and business information using this tool.
- Provide accurate and detailed Forecast of future demand.
- Update competitor movement
- Report on time to direct manager.

**Financial Dimensions**-
Budget:
Sites**People Management Responsibility**
(direct / indirect reports)
Number of people managed in total : 0Matrix Manager - (projects/dotted line)Manager of a teamTeams Manager (manager of multiple teams)**Global Remit**
- Operates in:

MarketSub-Region or Region
Corporation-wide**Key Relationships**
- (please attach an organisation chart)

**Internal**
(excluding direct team and manager)

**External**
- Customer Service/ TAS/ Credit Controller/ Collector/ QA/Global/ embroidery sales, Export staff, delivery staff
- Customers in assigned territory

**Education, Qualifications and Experience**

Essential
- Desirable
- University/college graduate with experience in field sales, within the organization preferred.
- Proven ability to work independently in key customer management.
- Bright Intelligent/ Personality/ Willingness to learn/ Team Player / Motivated person.
- Ability to communicate fluently in English.
- Ability to work flexibly with colleagues to achieve team objectives.
- Confidence in presenting in front of group of people.
- Strong communication and presentation skills.
- Ability to manage and prioritize own workload under minimum supervision
- Can-do attitude
- Ability to communicate in Chinese/Korean is a plus
- Personal Protective/ Automotive /Telecom experience is a plus.
- Experience in selling B2G is a plus