Expert, Digital Sales Management

24 hours ago

Hà Nội, Vietnam Techcombank Full time

27 May 2025

**Expert, Digital Sales Management (40000973)**:

- Category: Digital Office
- Job Type:

- Facility: Digital

**Job Purpose**:

- The job holder is responsible for driveing the digital sales strategies to deliver on their allocated sales plans within the digital sales portfolio.
- The job holder is responsible for defining, building and running the digital sales actions to deliver financial value for their allocated portfolio.

**Key Accountabilities (1)**:

- Develop Digital Sales Action Plan
- Develop a clearly defined and compelling digital sales action plan to deliver on allocated annual sales plan.
- Setup and align the digital sales management process with the relevant stakeholders
- Create documents to seek approval from relevant internal Committees and stakeholders for sign-off of the digital sales action plan.

**Key Accountabilities (2)**:

- Manage the Digital Sales Action Plan
- Proactively manage the digital sales funnel to track progress of sales action plan, activities to close the gaps and support needed from the rest of the Digital sales team, Digital Office and Marketing teams to deliver the outcomes.
- Periodically review and recommend changes to the digital sales action plan based on external developments and the progress in execution of the action plan.

**Key Accountabilities (3)**:

- Reporting Results
- Monitor and report on the ROI outcomes of digital sales action plan - linked to KRAs/ KPIs - with the goal of demonstrating the positive impact from these activities on the financial result of the Digital Office and Bank.

Managing Stakeholders
- Challenge and inspire stakeholders through the digital sales process with a view to differentiating the Bank.

**Key Relationships - Direct Manager**:
Senior Manager, Digital Sales Management

**Key Relationships - Direct Reports**:
**Key Relationships - Internal Stakeholders**:
**Key Relationships - External Stakeholders**:
Partners providing professional services

**Success Profile - Qualification and Experiences**:

- Domain Expertise
- 3 years of relevant experience in developing digital sales strategies or equivalent experience
- Proven track record in executing digital sales strategies within financial services industry
- Strong experience in developing proposals to drive digital sales

Agile / Digital Experience
- Involved in digital transformation (business modelling, digital sales/ marketing, customer experience and innovation labs)
- Experience working in Agile teams to support digital transformation projects

**Qualifications**:

- Bachelor's degree in banking or a business management discipline
- Digital Sales and Digital Marketing certification will be advantageous

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