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Junior IT Application Support

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Source of Asia Full time

_Way beyond a simple consulting firm, Source of Asia is an international business accelerator. In simple words, we enable our customers to explore, operate and grow business in Vietnam, across ASEAN, and further afield. We thrive on challenges, permanently motivated to learn and grow along the way. We believe success lies in the human relationships we build. This dynamic environment is the ideal gateway for talents, who believe, like we do, in sustainable growth. Our fast-growing company is permanently looking for new talents._

**Work Location**:Saigon Centre, 67 Le Loi Boulevard, District 1, HCM City, Vietnam

**Main Responsibilities**
- We are looking for an IT Application Support to act as the first point of contact for business users regarding issues with our internal E-Invoice and Sales systems. You will work closely with users to gather issues and requirements, coordinate with developers/vendors to investigate root causes, and ensure smooth operation and user satisfaction._
- Working with development teams, vendors, and other IT staff to coordinate fixes, enhancements, and new deployments.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
- **Excellent English communication skills (verbal and written).**:

- Experience supporting or deploying E-Invoice or Sales systems is a strong plus.
- Technical background (understanding of how systems are built or customized); development experience is a plus.
- Strong problem-solving skills with the ability to analyze issues, identify root causes, and provide effective solutions.
- Clear and effective communication skills, capable of explaining technical information to both technical and non-technical users.

**Benefits**
- Salary range from 9-11 million gross
- Opportunities for professional growth and development within a dynamic team environment.
- Comprehensive training and support are provided to enhance technical skills and knowledge.
- Access to cutting-edge tools and software to support job responsibilities.
- Other employee benefits follow company policies.

Pay: 9,000,000₫ - 11,000,000₫ per month