Finance Supervisor

**About Us**

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

**The role, as a part of SSC (Centre of Excellence),**
- **The Finance Supervisor - Claimback & AR Lead**is responsible for overseeing all claimback-related processes across countries within the COE scope. This includes ensuring accurate claimback computation, revenue and AR booking, reconciliation, and timely clearing. The role leads a team of seven specialists, provides technical guidance, and ensures process consistency, governance, and alignment with Country Finance and Group Finance.
- Lead end-to-end claimback computation, reconciliation, and booking for ecommerce business lines and countries (e-commerce, retail).
- Review and approve claimback entries for accuracy and compliance with accounting standards.
- Supervise the **Accounts Receivable and Claimback team** (approx. 7 members), ensuring SLA adherence and performance.
- Coordinate with Country Finance teams on claimback terms, validations, and dispute resolutions.
- Strengthen the **matching and clearing process** to ensure accurate recognition of revenue and receivables.
- Oversee **master data maintenance** (customers, brands, platforms, claimback terms) and ensure continuous improvement.
- Act as the **primary point of contact** for internal/external partners on billing, claimback, and collection inquiries.
- Partner with Data Automation and BI teams to improve claimback analytics and visibility.
- Support audit and governance requirements related to claimback and AR.
- Drive process improvement, automation, and control enhancements across all claimback activities.

**Who we look for—the ideal profile**
- Bachelor’s degree in Accounting,Auditing, Finance, or related field.
- 5 years of experience in AR, billing, or claimback management (shared service or regional scope preferred). Experience in retail business is a plus.
- Strong leadership and communication skills, able to manage a multi-country team.
- Solid understanding of revenue accounting and reconciliation.
- Excellent analytical skills, with attention to accuracy and detail.
- Proficient in Excel and familiar with automation/reporting tools (Power Query, Power BI).
- Strong English communication (both written and verbal).
- NetSuite experience
- Ability to oversee assigned tasks and projects, make informed decisions, and meet tight deadlines.
- Strong problem-solving skills, documentation skills, research and resolution skills, data analysis, and multi-tasking skills.
- Critical thinking and analytical, with a solution-oriented approach to work.

**What we offer**:

- Excellent and competitive compensation package
- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Flywheel product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_