(Fresher) Technical Support

2 weeks ago


Hanoi, Vietnam Vin3S Full time

**(Fresher) Technical Support /IT Support**:
Vin3S
- Ứng Tuyển

IT Support SAP System Admin Fresher Accepted
- Đăng nhập để xem mức lương
- Vinhomes Ocean Park, Gia Lam, Ha Noi- Xem bản đồ- Tại văn phòng- 4 giờ trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Very Attractive Salary and Benefits
- Contributing your talent to develop top class
- 13 monthly salary, Premium Health care

**Mô Tả Công Việc**:

- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures

**Yêu Cầu Công Việc**:
**_Under - Graduated_**
- Proficiency in English
- Good communication skills
- Customer-oriented and cool-tempered
- Career Oriented in IT field

**_ Fresher_**
- Good graduated scores
- Proficiency in English
- Good understanding of computer systems, mobile devices and other tech products
- Good communication skills
- Customer-oriented and cool-tempered
- Career Oriented in IT field

**_ Junior_**
- Proven experience as a Operation technician or other customer support role
- Tech ability with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:

- **Start your journey to become a SAP/ Saleforce Consultant**:

- **Gain globally-recognized SAP/Salesforce certificate**:

- **Joining in World’ Nowaday Top attractive Domain: Electric Cars**:

- Very attractive salary based on skills and experience
- Working shift allowance
- Coffee, tea bar everyday
- 13th month of salary
- Personanlized career development plan
- Company trip, team building, monthly party, etc.



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