Digital Operations Executive

11 hours ago

Thành phố Hồ Chí Minh, Vietnam Informa Markets Full time

**Company Description**
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses

We’re now looking for an experienced **Digital Operations Executive (Marketing)** to join our **regional product management team** and **support our digital operations.** In this role, you will collaborate closely with event teams, external contractors, and service providers to support the setup and seamless functioning of our digital products, ensuring alignment with our business objectives.

**Principal Duties and Responsibilities**:

- Collaborate with events teams to gather user requirements on digital systems.
- Perform system testing and providing feedback.
- Support project management and track project tasks.
- Event onsite preparation and support.
- Maintain and manage data using MS Excel and MS Word.
- Assist in any other duties assigned by your supervisor.

**Qualifications**
- Bachelor's degree, with a minimum of 1 year of relevant digital system usage experience.
- Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
- Excellent communication skills and the ability to translate user requirements into documentation.
- Customer-centric mindset with a focus on providing exceptional service.
- Self-motivated and capable of working autonomously.
- Goal-oriented, with a mindset of solving problems and achieving benchmarks.
- Fluency in English required.

**Additional Information**

Our benefits include:

- ** Freedom & flexibility**: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- ** Great community**:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- ** Broader impact**: take up to four days per year to volunteer, with charity match funding available too
- ** Career opportunity**: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- ** Time out**:annual leave plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world

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