Trading Operations Associate
7 days ago
The role of the Operations Associate requires attention to details, understanding of basic domestic operations and activities for Food Ingredients and Agri-Products. Previous experience within other areas of logistics would be an advantage, but being able to demonstrate good communication skills, being able to work within a team and an ability to work efficiently in a flexible manner is key.
**Tasks & Responsibilities**:
- Carry out post trade contract activities and day-to-day execution of physical contracts concluded by the regional and local trading team. This involves planning shipments to payment collection.
- Creating shipment delivery in our in-house system, Suite
- Instructing / appointing surveyors at loading and discharging port(s).
- Create sale invoice and upload all shipping documents in Suite.
- Managing the payment of suppliers, freight invoices and any other costs.
- Ensure all information like documentary instructions, LOIs or LCs (if required) are in place before loading/discharging.
- Preparation & maintenance of shipment documents in in-house system Suite and any hard copies if required.
- Arrange local or overseas courier to send out original documents.
- Handle customer’s requests relating to QA documentation
- Follow up on customers’ claims and other shipment related disputes working closely with traders for a resolution
- Planning and coordinating for local deliveries with supplier/buyer and truck provider.
- Keep record of warehouse receipts and Delivery Notes, if applicable
- Monitor stock forecasts received from Client to actual volumes delivered per week/ per month
- Working closely with local and regional finance and trade finance departments to ensure smooth execution of goods as well as making and receiving payments for local deliveries
- Join weekly execution calls with Singapore and/or Regional teams.
- Changes in the business may occasionally require alterations in this job description and these will be agreed with the post holder as appropriate.
**About you**:
We are looking for someone with the following skillset and attributes:
**Essential**:
- Minimum 3 years of Experience in international import/export trade and shipping logistics i.e. container shipments or bulk shipments experience.
- Diploma / Degree / Professional Certificates in Logistics / Supply Chain Management / Business / Maritime / related disciplines
- Established in negotiating documents basis CAD, Bank Documentary Collection, and Documentary Letters of Credit.
- Fast learner and able to work under pressure and deadlines
- Ability to act with integrity when dealing with confidential matters
- Team player with strong work ethics, communication & organisational skills
- Proficient in Microsoft Word, Excel and Power Point
- Excellent written and verbal proficiency in English and local language
- Domestic distribution/operations knowledge.
**Desirable**:
- Experience in RSA / SAOL / Sugar No. 11 rules and regulation and Incoterms.
- Experience in Letter of Credits negotiation and UCP, ISBP rules.
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