Senior Business Development Associate

-Job Advert Details
- Some careers open more doors than others.
- If you’re looking for a career that will unlock new
- opportunities,
join HSBC and experience the
- possibilities.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers
- opportunities,
support and rewards that will take you further.
- International Wealth and Premier Banking (IWPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ul
- tra-high-net-w
orth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
- We are currently seeking a high caliber professional to join our team as a Senior Business Development AssociatePrincipal
- Accountabiliti
es
- ** Deliver excellence in sales performance and quality**
- Consistently meet and exceed sales targets. Instill self-discipline on daily individual sales activities (eg: approaching customers, prospecting, cold calling, conducting presentations, etc.)
- Diligence in helping line manager maintain and develop business relationship with partners and stakeholders to meet the sales deliverables.
- High sales quality standard by adhering to regional sales quality standards and other internal/external requirements (eg: # of training hours to for GI accreditation etc)
- Continuous improvement in the depth and breath of product knowledge and skill sets across product range via various learning aids (eg: coaching, training, e-learning etc)
- Support Team Leaders to run sales campaign/activities and provide feedback to improve process & services

**Deliver service quality excellence**
- Handling customers’ complaints (if any) properly and promptly, and within SLA. Ensuring having no operational mistakes that lead to financial loss to customers and the Bank.
- To assist from time to time, information relating to market trends, competitive landscape etc.
- To assist from time to time, mentoring new hires and to share best practices with the team to escalate learning curve and achieving greater team and individual success.

**Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by**:

- Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
- Ensuring strict compliance with government banking regulations
- Timely implementing internal and external audit points together with any issues raised by external regulators
- Complete tasks and fulfill responsibilities as outlined in CDD LoBP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes.
Qualifications- Min 18 months working expereince with a minumin 12 months in a related field/experience
- Strong sales skill, sound communication/negotiation/presentation skills and excellent customer service orientation.
- Able to work well independently as well as working in a team.
- Ability to multitask and work under pressure.
- Fluency in English/ Mandarin will also have a added advantage