Platform Strategy Project Intern

Commerce ops Platform Strategy Project Intern (TikTok Shop) - 2025 Start (BS/MS) **Location**: Ho Chi Minh City Employment Type: Intern Job Code: A154196 **Responsibilities**: The e-commerce industry has experienced tremendous growth in recent years, becoming a highly competitive arena among leading Internet companies. Its potential for continued expansion remains significant. With millions of loyal users globally, we believe TikTok presents an ideal platform to offer a fresh and enhanced e-commerce experience to our users. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. **Responsibilities**: - Support the team in reviewing seller qualifications for onboarding as Mall - Assist with data analysis to generate reports and track performance metrics - Facilitate internal communications, including drafting messages and coordinating with relevant clusters and Account Managers (AMs) on project updates - Address inquiries from AMs regarding Mall-related processes and initiatives - Collaborate with the team on seller education, troubleshooting issues, and providing regular project status updates - Perform various administrative tasks and assist with problem resolution as needed **Qualifications**: Minimum Qualifications - Currently enrolled in a degree program in Business, Marketing, E-commerce, or a closely related discipline - Exceptional attention to detail with a strong commitment to accuracy and flawless formatting - Highly motivated to deepen knowledge in social commerce, demonstrating enthusiasm and proactive initiative Preferred Qualifications - Collaborative mindset with adaptability to evolving challenges and a willingness to embrace change - Prior experience in consulting is an advantage Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.