Digital Strategy Staff

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Chi Nhánh Công Ty TNHH Ô Tô Mitsubishi Việt Nam Tại Thành Phố Hà Nội Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Job Summary:

- Users support: Provide support to customers, dealers, and internal departments to ensure effective utilization of existing digital systems, collect user feedback to inform and plan system upgrades and improvements.
- Manage New Digital Projects: Manage assigned projects, ensuring they remain on schedule and within scope. Create essential project documentation, including Business Requirements Documents (BRDs), user manuals, and training materials.

Job Descriptions:
Major Duties

1) Digital System Management & Optimization: Provide support to users (customers, dealers, and internal departments) to ensure effective utilization of existing digital systems, including CRM and Mobile Applications. Collect and analyze user feedback to inform and plan system upgrades and improvements.

2) Data Analysis & Business Improvement: Conduct in-depth analysis of system usage data and other customer-related information to monitor digital platform engagement and identify opportunities for enhancing business effectiveness.

3) New Digitalization Projects: Collaborate closely with internal departments, sections, and external vendors to develop and implement new digital solutions. Manage assigned projects, ensuring they remain on schedule and within scope. Create essential project documentation, including Business Requirements Documents (BRDs), user manuals, and training materials.

Minor Duties:
5) Data Analysis & Business Improvement: Conduct analysis of system data to monitor digital platform engagement and identify opportunities for enhancing business effectiveness.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Total annual bonus from 1.5 - 6 months
Premium Healthcare Package
Shuttle bus arrangement/ Transportation allowance
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Qualifications:
1. Education: Bachelor’s degree in Information Technology, Marketing, Economics, Business Administration, or a related field.

2. Work experience required:

- From 2 years of experience in an Account Manager, Client Manager roles at a software development service company, or Business Development role within the IT, software, or technology services industry.

3. Knowledge:

- Basic understanding of software development lifecycle, common technologies, and IT service models (e.g., Outsourcing, Product Development, Cloud Solutions).
- Knowledge of distribution and retail of Automotive or any related industries.

4. Skills required:

- Good English proficiency (all 4 skills)
- Effective presentation, interpersonal communication & negotiation skills
- Project management skills
- Data analysis skills

5. Other (if any):

- “Can-do” attitude and proactive mindset.
- Ability to work both independently and collaboratively as a part of the team.

**Benefits**:

- Competitive salary
- Transportation & meal allowances
- Annual performance & salary review
- Premium health care package
- Additional public holiday days-off

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Data Analytics,Digital Marketing,IT Phần Mềm,Marketing

Đại Học
Không yêu cầu

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