Client Manager

7 days ago


Hà Nội, Vietnam NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**1. Job description**:
The Client Manager is responsible for identifying, developing, and maintaining strong relationships with customers in the Manufacturing sector. The role plays a key part in achieving sales targets and delivering value-added solutions by closely collaborating with internal teams.

**2. Key Responsibilities**:

- Maintain, nurture, and grow relationships with existing clients to ensure long-term cooperation.
- Coordinate with internal departments (e.g., technical, solution, delivery teams) to deliver optimal solutions and services to clients.
- Identify and develop new business opportunities in the Manufacturing sector.
- Prepare and deliver compelling proposals, presentations, and sales pitches tailored to customer needs.
- Monitor market trends, customer needs, and competitor activities to adapt sales strategies accordingly.
- Achieve and exceed assigned sales and business development targets.
- Ensure customer satisfaction and handle any escalations or issues promptly and professionally.

**3.**Qualifications & Experience**:

- Bachelor degree or above, major in industrial engineering and other related majors is preferred.
- Minimum 5 years of experience in Sales or Client Management in a B2B environment, preferably related to Manufacturing clients.
- Excellent communication and negotiation skills, able to deal with customer needs independently, and flexibly respond to market changes.
- Proficiency in English and common office software (MS Office, CRM systems, etc.).
- Customer-centric mindset and a proactive attitude.
- Strategic thinking and ability to identify growth opportunities.

**Workplace type**:
**About NTT DATA**

**Equal Opportunity Employer**

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