Associate Field Service Technician
1 week ago
**Expect more. Connect more. Be more at Diebold Nixdorf.**Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
**Position Overview**
As a Field Service Technician at Diebold Nixdorf, you’re responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You’ll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned territory. You will inspect products for correct operation and resolve noted issues and/or escalate according to established procedure. You will also schedule services, complete all required paperwork, and work with customers to ensure satisfaction with service delivery and understanding of product functionality.
- Chuẩn bị và bảo trì các máy ATM, CDM, xử lý sự cố, triển khai lắp đặt với chất lượng và hiệu quả cao, đúng thời gian cam kết.
- Cập nhật thông tin đầy đủ về công việc, sản phẩm sử dụng, và biên bản kỹ thuật trong vòng 3 ngày sau khi hoàn thành công việc.
- Giao tiếp và phối hợp với khách hàng để đảm bảo công việc hoàn thành tốt và khách hàng hài lòng.
- Tuân thủ quy trình làm việc và đề xuất các cải tiến, sáng tạo trong quy trình dịch vụ.
- Đi công tác, thường xuyên di chuyển giữa các địa điểm lắp đặt và bảo trì ATM, CDM.Triển khai, lắp đặt cấu hình và đào tạo khách hàng về cách sử dụng máy ATM, CDM.
- Gains familiarity with Field Service Technician practices and procedures.
- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
- Performs hardware repairs on a component level.
- Cleans and adjusts mechanical components.
- Configures and installs applicable software.
- Preventive Maintenance: Performs routine checks according to documented procedures.
- Refills consumables as directed.
- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
- Participates in regular hardware and software trainings (on the job, classroom and web based).
- Participates in the implementation of measures to achieve agreed KPIs.
- Assists with special projects as assigned.
**Required Qualifications**:
- Tốt nghiệp Cao đẳng/Đại học các ngành Điện, Điện tử, Công nghệ thông tin, Cơ khí, Tự động hóa.
- Có xe máy và sẵn sàng đi công tác nội, ngoại tỉnh.
- Ưu tiên ứng viên có kinh nghiệm sửa chữa ATM, CDM hoặc thiết bị POS, nhưng sẽ đào tạo nếu chưa có kinh nghiệm.
- Có kiến thức cơ bản về điện tử, mạng, phần mềm, mạch điện tử là một lợi thế.
- Kỹ năng giao tiếp tốt, nhiệt tình, chịu khó, có khả năng làm việc độc lập và theo nhóm.
- Bachelor’s degree in Electrical / Mechanical / Automation Engineering / Information Technology
- Minimum of at least 1 year of relevant experience in Field Service. Priority is given to those with experience in ATMs / CDMs / POS devices but open to train for those without prior experience.
- Good written and verbal communication skills. Enthusiastic, hard-working, able to work independently.
- Driver's license and driving record that satisfies DN's fleet requirements. Available to use motorbike and willing to travel within and outside the province
LI-NC2 #LI-Remote
-
Associate Field Service Technician
3 weeks ago
Hà Nội, Vietnam Diebold Nixdorf Full timeAssociate Field Service Technician **Expect more. Connect more. Be more at Diebold Nixdorf.**Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides...
-
Field Service Engineer
2 weeks ago
Hà Nội, Vietnam Ford Motor Company Full timeDETAILED ACTIVITIES: **1. General duties**: **_1.1 Field Service _** - The FSE to attend daily review of open issue from HAR with Tech’s Hotline team to ensure all issue at dealership are need to be solve at first time service. - Ensure all open issue from HAR is needed to close within one day service. - Provide technical assistance and hands-on to...
-
Service Technician
4 days ago
Hà Nội, Vietnam Vestas Full time**Region APC > Service APAC > Huong Tan Wind Farm** In the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing good previous experience with and service experience globally, we work to ensure that we develop our clients' plants effectively to get the most...
-
Service Technician
4 weeks ago
Hà Nội, Vietnam Vestas Full time**|** **Full-Time** **| Field Operations** **Do you want to be part of a great international company world leader in wind energy? If yes, Vestas has opportunities for you to further expand these capabilities in the wind industry.** **Region APC > Service APAC > Region 5** In the Service department, our focus is to provide our clients with high quality...
-
Field Service Engineer
3 days ago
Hà Nội, Vietnam GE HEALTHCARE Full time**Job Description Summary**: You will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. GE HealthCare is a leading global medical technology and digital solutions...
-
Service Technician
1 week ago
Hà Nội, Vietnam Vestas Full time**Region APC > Service APAC >Tan Phu Dong 2 Wind Farm** n the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long-standing comprehensive proven history and service experience globally, we work to ensure that we maintain our clients' plants effectively to get the...
-
Service Technician
3 days ago
Hà Nội, Vietnam Vestas Full time**Region APC > Service APAC > Region 5** In the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our...
-
Field Service Engineer
1 week ago
Hà Nội, Vietnam Atlas Copco Vietnam Company Ltd Full time**Field Service Engineer**: - Functional area: Service- Country: Viet Nam- City: Ha Noi, Binh Duong- Company name: Atlas Copco Vietnam Company Ltd- Date of posting: Oct 17, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with...
-
South Region Field Service Engineer
1 week ago
Hà Nội, Vietnam Công Ty TNHH Thiết Bị Y Tế Olympus Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) **1. Service Contract (SC) management** - Provide customers with appropriate service contracts to enhance the value of services. - Ensure the quality of on-site service activities by verifying that all items and requirements in the contract are properly and completely implemented. **2. Repair...
-
Acer Customer Service Staff in Hanoi
3 weeks ago
Hà Nội, Vietnam Công ty TNHH Acer Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc 1. Customer care & services operation - Caring end-users/ dealers/ distributors - Receiving products from end-users/ dealers/ distributors (inspecting, inputting data into system, printing report and getting signature from end-users/ dealers/ distributors, and assigning...
-
Hà Nội, Vietnam NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Customer Service
1 week ago
Hà Nội, Vietnam Proslide Technology Full timeThe Customer Service - Product Engineering representing Asia Region (residing in Vietnam), is responsible for supporting clients within their assigned territory for exiting and newly commissioned water slide attractions. This role requires interaction with several internal groups, such as Project Management, Field Services and Account Management. **YOUR...
-
Customer Service
1 day ago
Hà Nội, Vietnam Proslide Technology Full timeThe Customer Service - Product Engineering representing Asia Region (residing in Vietnam), is responsible for supporting clients within their assigned territory for exiting and newly commissioned water slide attractions. This role requires interaction with several internal groups, such as Project Management, Field Services and Account Management. **YOUR...
-
Service Mechanic
2 days ago
Hà Nội, Vietnam Otis Full timeDate Posted: 2024-12-13 Country: Vietnam Location: VNM706: 9F, Viet Tower, 1 Thai Ha, Trung Liet Ward, Dong Da Dist, Ha Noi, 100000, Vietnam. Role Overview Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis is growing and is looking for a Service...
-
Hà Nội, Vietnam United Nations Development Programme (UNDP) Full time**Job Identification** - 21140 **Locations** - Ha Noi, Viet Nam**Posting Date** - 10/04/2024, 05:13 AM - 10/21/2024, 11:59 AM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-6 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Effectiveness **Contract Duration** - 1 Year with Possibility for...
-
Field Marketing Executive
6 days ago
Hà Nội, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25023156 **Job Category**Sales & Marketing **Location**JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **JOB SUMMARY** The Field Marketing Executive takes care the execution and admin process of marketing plans to...
-
Associate Managing Consultant, Advisors
7 days ago
Hà Nội, Vietnam Mastercard, Inc. Full timeAssociate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making...
-
Hà Nội, Vietnam Amazon Web Services Vietnam Company Limited Full timeExperience in cloud computing - Experience in project management of technical programs, supporting Fortune 500 companies across multiple industries. - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - 7+ years Project Management hands-on experience in managing and delivering enterprise level IT projects. - 7+ years...
-
Field Service Specialist Generator Winder
2 days ago
Hà Nội, Vietnam GE Vernova Full time**Job Description Summary**: **Responsible for**: - Performing repairs on high voltage generator stator windings and field windings to ensure the insulation system meets OEM and Industry standards. - Performing refurbishment on high voltage generator stator windings and field windings to ensure the insulation system meets OEM and Industry standards. -...
-
Associate Managing Consultant, Advisors
6 days ago
Hà Nội, Vietnam Mastercard Full time**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...