Customer Support

Location: Sala Residential Area, HCM (fully onsite)WHAT YOU'LL DOProvide customer support to end users via phone, email, chat, or other communication channels.Diagnose and resolve technical problems encountered by users, following established procedures and using appropriate tools.Accurately document user interactions, issues encountered, and solutions...

HOLDSTATION VIET NAMLocation: Ho Chi Minh City (District 2)Experience Level: SeniorIndustry: Web3 • Web2 • AI • FintechAre you passionate about Web3, crypto, and decentralized finance (DeFi)?Join our team to help shape the next generation of digital finance platformsJob Responsibilities:Handle user inquiries, feedback, and complaints across multiple...

Company Description Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing...

Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing platform, raised $34M with...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Support Partner Analyst, you will**: KRA1: Assist customers to use TrueCommerce products and related concerns - Resolve customers’...

ResponsibilitiesCustomer Interaction: Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.Product Expertise: Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.Problem Solving: Exhibit strong problem-solving skills with the...

About Kegmil: Kegmil is revolutionizing the way mission-critical assets are repaired and maintained – by transforming complex systems of people and processes into streamlined, intelligent operations. Our mission is to empower millions of deskless field service professionals across Asia's asset-centric industries with superior technology to elevate service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service's work instructions and processes (register all interactions in the database, contribute to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Record customer issues, collect data relating to the problem, Identify the the symptoms of the issues. - Collaborate with development team to resolve the issues and follow up with customers to ensure the problem is resolved. - Analyze customer change requests, document requirements, provide...

THIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients.We are looking for a dedicated Customer Support Telesales Executive to join our growing team in the beauty & health industry.If you have a passion for sales, customer service, and helping businesses grow, this is the perfect opportunity for...