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Operations Executive

3 weeks ago

Ho Chi Minh City, Vietnam Informa Markets Full time

Company Description

We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

**Job Description**:

- Assist with preparation of drafts of the Technical Services manuals which are given out to Exhibitors
- Be conversant with the various software programmes utilized throughout the company, especially floorplan and drafting software
- Work closely with/manage appointed contractors, to ensure the smooth coordination of exhibition operations; arranging for pre-show briefings
- Be technically conversant with all aspects of stand building, floor plan layouts and other electrical /telco services required at site
- Work closely with relevant government bodies to ensure trouble-free operation at the shows
- Approve - in consultation with Superior - all stand-building in accordance with regulations, and source and supply services to exhibitors, priced where necessary
- Work closely with relevant venue owner, contractors and suppliers for the exhibition to ensure a smooth operation at the show
- Design and implement - in consultation with Superior the building of organiser’s complex at site as well as the various stand packages adopted by exhibitors, ensuring that all regulations are followed
- Manage the site office and be responsible for on-site billing
- Manage all operations aspects during show time including Opening Ceremony, conference set-up, shuttle bus schedules, parking arrangements, emergency procedures and other specialized areas
- Propose relevant signage for all on-site needs and having the signage constructed in good time
- Solve operational problems in a speedy and effective manner, bearing customer relations in mind at all times
- Be responsible for post-show matters and reviews both in-house and for venue owners, ensuring that invoicing is carried out promptly, and that all files are archived
- To be trained in Workplace Safety guidelines

**Qualifications**:

- Diploma in Business Studies/Administration/Hospitality/Tourism/Hotel/Event Management and/or equivalent
- Minimum 2 years of relevant experiences in Events/Exhibitions/MICE industry is preferred
- Strong experience in managing relationships with contractors and external vendors
- Ability to negotiate effectively
- Strong interpersonal, communication skills and time management skills
- Proficient with Microsoft Office (especially Excel and Word)
- Proven ability to work collaboratively with others

Additional Information